Sales Account Coordinator

**Status**:Casual** Vacancies**:up to 2**

**WHO IS REAL?**

After taking a brief pause during the pandemic, it is with great optimism and excitement that **Regina Exhibition Association Limited (REAL)** announces our activation of the REAL 2.0 plan for our future, within the exciting world of sport and entertainment.

We are moving forward at full speed with strategic objectives to: improve operational performance; develop new business and expansion; create an activated district, leveraging commercial development.

If you are revolutionary and courageous, exemplify teamwork and safety, accomplish the extraordinary, stewards of our legacy and above all else, always have funthen you are REAL And we want you on our team

**THE OPPORTUNITY AWAITS YOU**

REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences.

Reporting to the Account Executive, the Sales Account Coordinator is responsible for detailing all events which includes banquets, receptions, trade and consumer shows, meetings, and conferences. The Sales Account Coordinator is responsible for preparing detailed event orders, creating floor plans, ordering services from suppliers, answering inquiries, and managing calendars. They will also be responsible for communicating changes to agenda times, guaranteed numbers; room set ups, audio-visual requirements etc. to the appropriate departments in a timely manner. The Sales Account Coordinator will liaise closely and cooperatively with the delivery team members to ensure the proper execution of the event.

The Sales Account Coordinator is a member of the REAL Sales team and works collaboratively within the corporate development team. This position will be event driven and will also support other areas of responsibility in the Corporate Development unit as requested.

**WHAT YOU WILL DO**
- Provide support to the business unit through detailing event orders and working with our event delivery teams by:

- Utilizing software to monitor and bookings, record inquiries, update information, etc.
- Acting as liaison with clients
- Receiving require documents and agreements by the required due dates
- Attending regular department meetings as needed
- Multi-tasking through assigned deadlines while providing excellent customer service
- Administering and coordinating rental space(s)
- Collecting and recording information required for the event
- Participating in post event analysis
- Serve as an active member of the REAL Sales team to deliver results by adhering to policies and guidelines, contributing to development of customer service standards, contributing to the retention and growth of clients, and collaborating with other departments to execute successful events.
- Performing other duties as allocated.

**Requirements**:
**WHAT IT TAKES**
- Grade twelve (12) education supplemented with Bachelor of Administration degree and/or a certificate in a related field is preferred, or a combination of relevant experience. A student working towards a relevant degree/certification will be considered.
- Minimum of 1-3 years sales/service experience in the food and beverage, event catering, planning, or execution. A strong background in the hospitality industry is required.
- Two years related administrative experience in creating and maintaining accurate records and reports using MS Office products.
- Knowledge of general office procedures, filing systems and use of office equipment.
- Knowledge of the event planning/catering/conferences business.
- Demonstrated ability to up-sell successfully.
- Demonstrated customer orientation with a proven ability to effectively respond to customer enquiries via telephone or computer in a timely and engaging manner.
- Demonstrated ability to manage multiple tasks and priorities under tight deadlines and easily adapt to changing situations with excellent organizational, time management and prioritization skills.
- Ability to design, format and/or modify complex documents accurately and in a timely manner using intermediate to advanced features of computer software packages such as Microsoft Word, Excel and Outlook and PowerPoint and event planning software.
- Demonstrated analytical thinking capabilities with a strong attention to detail.
- Must be able to obtain and maintain a satisfactory Criminal Record Check for the duration of employment
- Note that this position is an in-scope position under the RWDSU Collective Agreement. Shift start & stop times and scheduled days may be adjusted during course of employment, based on operational requirements.

**Benefits