Account Manager, Eastern Region
7 days ago
Canada - QC - Boucherville
***
Graymont offers our employees a hybrid work environment and professional development opportunities in a diverse and collaborative work environment. Graymont provides an excellent compensation that includes our benefits package that includes very competitive monthly premiums for medical, dental, vision, EAP, short and long term disability and prescriptions for the employee and family.
**DUTIES AND RESPONSIBILITIES**
- Proactively develop and implement strategic account plans to maximize customer value, define mutual performance objectives, and build long term sustainable business.
- Direct cross-functional collaboration designed to build and implement pricing strategies, contract terms, margin analysis and supply plans for Graymont.
- Accurately prepare and support annual and long-term sales budget and operating plans.
- Develop a key understanding of direct and indirect competitive threats and correlate sales planning to combat these threats. This includes GHG/carbon tax implications and opportunities.
- Comply with sales support processes and systems including producing sales reports on all existing and new business.
- Maintain strong relationships with all levels of customer organizations including senior management, procurement, operations, technical and supply chain.
- Identify key stakeholders, influencers, and decision makers for effective negotiations and enhanced ability to drive positive outcomes.
- Work closely with our plant personnel, marketing, technical groups, and customer service departments to produce and implement continuous improvement processes for the portfolio.
- Identify and develop growth opportunities, work collaboratively with marketing, technical service, product development, and other functions within Graymont to develop and launch.
- Proactively manage and assist in the collection of past due accounts.
- Actively lead and participate in cross-functional project teams.
- Attend and, as requested, present at Graymont sponsored meetings and training activities.
**QUALIFICATIONS**:
- Minimum of five years progressive in industrial sales and business development with a focus on technical support and solutions. Experience in industrial minerals, mining, construction, and agricultural sectors considered an asset.
- High interpersonal savvy with a wide range of people and able to earn the confidence of new and existing customers.
- Sharp problem solving, economic analysis and analytical skills.
- Effective communication & negotiation skills (written and spoken in English & French).
- Able to set, coordinate, and accomplish multiple competing priorities.
- Self-directed, able to work effectively independently and as part of a team.
- Excellent organizational and decision making skills.
- Willing to travel up to 30% of the time, including cross border travel to US.
- Strong analytical and computer skills (Excel, Word, PowerPoint, Outlook).
- Knowledge of Salesforce an asset.
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