Customer Enablement

**The Opportunity**: Reporting to the Director Customer Enablement & Execution for the Foodservice US Platform, which represent ~$40M in sales annually. The CEE is critical in navigating the requirements for our customer branded and branded initiatives, fostering a high-performance cross-functional team, satisfying our customers, and delivering on our business deliverables. To this end, the CEE is accountable for the successful front-end scoping of initiatives related to product launches and modifications. They will partner with cross-functional teams to support the project assessment deliverables using prescribed project/process management methodology, standards, tools and processes.

**Snapshot of a Day-in-the-Life**:

- Lead the front-end scoping execution of internal and external initiatives with the collaboration of cross-functional teams to ensure initiatives are executed with excellence (“first time right”, “on time, every time”)
- Accountable for project assessment which includes project creation, project kick-off, capacity and capability assessment, finalizing customer specification, product/sample development, supporting critical path creation all through collaboration with stakeholders (including Marketing, Manufacturing, Quality Assurance, Supply Chain, Purchasing, R&D, Regulatory and Graphics, etc.), and ensuring that all sales/customer deliverables milestones are clearly defined and coordinated through scoping and development steps of the project
- Understand time sensitive requirements of customer/product launches, minimizing delays to scoping activities, working to resolve issues as they are identified or escalate as required
- Develop an understanding of the objectives, opportunities and constraints of both internal and external stakeholders. Gather the collective voice of each and advocate accordingly in key discussions
- Partner with Category Marketing/Sales/Commercial team/Strategy to enable opportunities for executing Foodservice customer requirements and strategic branded launches.
- Monitor and report progress against all initiatives, providing updates to business leaders, working teams and executive teams as required
- Train and coach others regarding the commercialization process and execution disciplines

**What You’ll Bring**:

- 3+ years relevant experience in Foodservice Marketing, Commercial Execution or Project Management
- High degree of business acumen with a proven ability to understand and support scoping and commercialization processes (marketing, customer specification, meeting facilitation, cross-functional engagement, executive level interaction, project execution)
- Superior organizational skills and project coordination capabilities
- Demonstrated ability to forge cross-functional relationships through strong interpersonal and communication skills
- Ability to influence others regardless of their level in the organization
- Effective facilitator - proven ability to bring people together and broker robust dialogue to solve problems
- Strong communication skills - highly skilled at synthesizing information for sharing appropriately with various audiences
- Act on convictions, not afraid to take risks, insists on being heard.
- Strong business acumen and critical thinking skills
- Strategic thinker - ability to understand the big picture and make recommendations and decisions grounded in sound business judgement
- Understanding of the intricacies of the US market and SAP RD processes an asset

**What We Offer at Maple Leaf Foods**:

- Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
- An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
- A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
- Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
- Defined Contribution Pension Plan with company matching that starts on your first day of employment.
- Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
- Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
- Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a caus