Strategic Research Analyst

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2023 alone, our systems cleared approximately $112 trillion or $450 billion each business day If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you
| Who we are
We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.
**Payments Canada — where our country connects**:
Payments Canada — Who we are
| Our culture
With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada
Do you want to make payments easier, smarter and safer for Canada? Join us today
| You need to work here if
- You love working with passionate, ambitious and collaborative colleagues.
- You want to be challenged and lead unique initiatives.
- You want your work to make an impact in your community and country.

Come and join us — where payments meet purpose
| What we are looking for
As Strategic Research Analyst on the Strategic Research team, you are responsible for supporting the research, analysis and reporting of a broad range of department and project-based priorities for Payments Canada. The incumbent will gather information, analyze it, effectively disseminate it and liaise with other team members and the leadership team of the organization to provide insights and implications that will lead to concrete recommendations and plans.
You will work with a team of dedicated research professionals committed to expanding the knowledge base and solving payment related issues for our organization, our members and stakeholders. This will bring them ongoing and untapped value, and help foster our position as a trusted forward-looking partner, and essential component to the Canadian payment ecosystem.
Central to the team’s vision is a mandate to leverage our institutional muscle to collaborate on / conduct / deliver user-friendly and Canada-specific applied research (including payment-related data and market insights), consistent with and in support of our organizational objectives and priorities.
| A day in the life
Your responsibilities as a Strategic Research Analyst will include but are not limited to:
**Payment Foresight Development and Communication**:

- Support research and data-driven projects that advance the company’s strategic objectives and provide value add to Payments Canada’s member financial institutions.
- Remaining current and developing knowledge products based on deep understanding of ecosystem developments and research outputs, and how to communicate their implications and significance to a broader audience (the “so what”).
- Provide timely responses to data and analysis requests to support decision-making and organizational goals.

**Research Insight Facilitation and Collaboration**:

- Communicating Strategic Research insights to a broader audience and facilitating dialogue to inform and enhance research agenda.
- Establish relationships to foster collaboration with internal stakeholders and participate in contact with external stakeholders.
- Supporting the preparation of internal and external presentations of research findings and analysis.
- Coordinating status updates, and facilitating meetings with staff, stakeholders and members as part of the above.
- Support in providing the necessary research materials and guidance to co-op students, committees, task forces, and working groups.

**Content Development and Strategic engagement**:

- Driving and developing content and reports on topics related to payments market intelligence and engagement.
- Participating as a SME on the Research team and supporting this engagement with a consultative role for cross-functional teams at Payments Canada.
- Providing quantitative and qualitative research input to Strategic Research deliverables including, executive briefing notes, topic summaries, and trend tracking reports.
- Planning and actively contributing to reporting on payment challenges and innovations.
- Providing feedback to Product and Market Research deliverables, including the Payments Behaviour Tracker (and subsequent Insight Packs) and the Cana