Customer Experience Tm

1 week ago

North Vancouver, Canada Michaels of Canada, ULC. Full time

Store - VAN-NORTH VANCOUVER, BC

We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Help customers shop our store and be able to find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with friendly service.

Major Activities
Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
Provide a fast and friendly check out experience
Execute cash handling to standards
Engage customers on benefits of Rewards and complete enrollments
Educate customer on Voice of Customer (VOC) survey
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
Support shrink and safety programs
Assist with Omni channel processes
Acknowledge customers, help locate product and provide solutions
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Type of experience the job requires
Retail and/or customer service experience preferred

Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

  • CNC Machinist or 3rd/4th Year Apprentice

    5 days ago

    Greater Vancouver Metropolitan Area, Canada TM-Engineering Ltd. Full time US$50,000 - US$80,000 per year

    Join a trusted leader in equipment for mines and laboratories across the globeEarn a competitive $30–$50/hr plus comprehensive benefitsGrow your machining career in a stable, high-performance environment where quality, teamwork, and continuous improvement define your successAbout TM EngineeringFounded in 1974 in Vancouver, British Columbia, TM Engineering...

  • Senior SAP TM Consultant

    4 weeks ago

    Vancouver, Canada Westernacher Consulting GmbH Full time

    A leading company in global business and SAP consulting is seeking a Senior TM Consultant in Vancouver. This role involves leading SAP TM implementation projects, requiring strong design and configuration skills in SAP systems. Candidates should possess extensive experience in the SAP SCM suite and a relevant bachelor’s degree. Join a diverse team...

  • Senior SAP TM Consultant

    4 weeks ago

    Vancouver, Canada Westernacher Consulting GmbH Full time

    A leading company in global business and SAP consulting is seeking a Senior TM Consultant in Vancouver. This role involves leading SAP TM implementation projects, requiring strong design and configuration skills in SAP systems. Candidates should possess extensive experience in the SAP SCM suite and a relevant bachelor’s degree. Join a diverse team...

  • Bilingual Customer Service Representative

    7 days ago

    North Bay, Canada Zedd Customer Solutions Full time

    **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer Solutions is expanding and invites you to join our...

  • Customer Experience Specialist

    3 weeks ago

    North Vancouver, Canada Hero Home Care Full time

    You’re the kind of person who loves listening to others and finding thoughtful, caring solutions. You bring calm to chaos and lead with grace, even in emotionally challenging situations. Friends and family naturally turn to you for practical insights delivered with heart. When demands are high and time is limited, you know how to prioritize what matters...

  • Customer Experience Specialist

    1 week ago

    North Vancouver, Canada Hero Home Care Full time

    You’re the kind of person who loves listening to others and finding thoughtful, caring solutions. You bring calm to chaos and lead with grace, even in emotionally challenging situations. Friends and family naturally turn to you for practical insights delivered with heart. When demands are high and time is limited, you know how to prioritize what matters...

  • Senior SAP ABAP Lead — EWM/TM with FPM

    4 weeks ago

    Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada S.i. Systems Full time

    A leading technology consultancy is looking for an experienced SAP ABAP Developer to enhance their ongoing SAP S/4HANA implementation. This role involves developing solutions within EWM and TM modules, collaborating with stakeholders, and providing support during testing phases. Applicants should have over 7 years of experience with significant focus on FPM...

  • Customer Service Representative

    1 week ago

    North York, Canada Carmen Transportation Full time

    **Job Duties** - Assist customers with standard account-related requests. - Provide information to customer inquiries. - Research and resolve customer problems, acting as the customer liaison between departments when necessary. - Process necessary paperwork including customs. - Maintain and update company profile as required in TMS. - Enter orders in...

  • Treasury Transformation Lead

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Clearsulting Full time

    A consulting firm in Toronto seeks a Senior Consulting Analyst, Treasury to drive system implementation activities, maintain stakeholder relationships, and ensure quality deliverables. The ideal candidate brings at least 3 years of professional services experience, expertise in Kyriba or TMS implementations, and strong project management skills. The role...

  • Logistics Planning Coordinator

    2 weeks ago

    North York, Canada Carmen Transportation Full time

    **Logistics Coordinator -Planner Afternoon Shift** **Summary** The Logistics Planner is responsible for working with the day-to-day activities of the dispatch team. The Planner will primarily be responsible for trip planning using forecasts and targets for orders. This role will analyze and maintain accurate rolling demand plans while monitoring sales to...