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Front of House Manager
2 weeks ago
Overview:
Peak Cellars is located on a 7-acre property in Lake Country, and is home to our Goldie Road Vineyard. Wine isn’t the only thing the property produces; the half-acre organic vegetable garden and two greenhouses supply the highest quality fruits and vegetables for the Garden Bistro. We are looking for a **Front of House Manager** to join our incredible team of wine and food lovers.
**Role type**: Permanent, full-time
**Scope**:
Oversee day-to-day consumer facing operations of our Garden Bistro. Create a positive and sustainable environment that team members enjoy working in and guests enjoy experiencing.
**Responsibilities**:
- Oversee day-to-day front of house operations of the Garden Bistro
- Hire, train and supervise front of house team members to maximize performance and to provide exceptional guest experiences
- Create and sustain a welcoming and professional environment, ensuring that facilities are properly maintained and appealing to guests.
- Ensure guest experience satisfaction, including responding to guest reviews and complaints.
- Develop and communicate standard operating procedures for excellence in the industry.
- Oversee event planning, coordination and execution, including communicating plans and timelines to all departmental teams.
- Work with culinary team to coordinate menus, features, and special events.
- Oversee scheduling, according to forecasted sales and labour targets.
- Update Point of Sale system including floor plans, inventory, pricing, user setup and training
- Ensure controls are followed for cash out procedures, gift cards, discounts, time sheet compliance and other forms of controls are adhered to
- Liaise with service providers and suppliers.
- Comply with health and legal regulations to promote a safe workplace for all
**Requirements**:
- Minimum 5 years restaurant experience
- Winery experience
- Serving it Right certification
- WHMIS Certification
- Holds or is willing to work towards holding a First Aid, Level 1 certification.
- Work flexible hours including evenings, weekends and holidays
**Compensation**:
- Salary $55,000 to $60,000 annually
- Medical/Dental benefits
- Discounts on wine purchases, food and merchandise
**How to Apply**:
