Automotive Service Advisor

1 week ago


Dartmouth, Canada BENCH AUTOMOTIVE Full time

**Job Summary**

**Responsibilities**
- Greet customers promptly and professionally upon arrival, establishing a welcoming environment.
- Listen carefully to customer concerns and accurately document vehicle issues for technicians.
- Explain recommended repairs and maintenance services clearly, ensuring customer understanding.
- Prepare work orders, estimate costs, and communicate timelines effectively.
- Upsell additional services or products that meet customer needs while maintaining integrity.
- Coordinate with technicians to prioritize repairs and ensure timely completion of work.
- Handle cash transactions accurately and process payments efficiently.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Maintain detailed records of service history and customer interactions in the shop management system.

**Skills**
- Proven service advisor experience or automotive repair knowledge is highly desirable.
- Strong mechanical understanding to explain technical issues clearly to customers.
- Excellent customer service skills with the ability to build rapport and trust.
- Sales aptitude with experience in upselling services or products ethically.
- Effective communication skills to convey technical information simply and professionally.
- Cash handling experience ensuring accuracy in transactions.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
- Professional appearance and demeanor, representing the shop positively at all times. This position offers an engaging opportunity for individuals passionate about automotive industry service excellence.

Expected hours: 42.5 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Work Location: In person



  • Dartmouth, Canada Larry Hatt's Auto Service Limited Full time

    We are a busy automotive repair facility in Cole Harbour with a 4.7-star Google rating. We have an immediate availability for a Service Advisor / Customer Service Representative. We offer a friendly, low-stress environment with a great team. Responsibilities include booking vehicle service appointments, preparing estimates, posting and receiving invoices,...


  • Dartmouth, Canada Bench Automotive Incorporated Full time

    Job Summary: **Responsibilities**: - Manage and supervise a team of automotive technicians and service advisors - Schedule and prioritize service appointments to maximize efficiency - Ensure all repairs and maintenance are completed in a timely manner - Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining positive...


  • Dartmouth, Canada MacPhee Ford Full time

    **Service Advisor** WE ARE GROWING!!!! MacPhee Ford in Dartmouth, Nova Scotia has an opening for a Service Advisor to join our Ford Presidents Award winning team! Reporting to the Service Manager, the Service Advisor has the responsibility of satisfying customers by ensuring the repair and service of their vehicle is performed in an expected time and at an...


  • Dartmouth, Canada Garage-EV LTD Full time

    Service Advisor Job Description EV experience not a requirement and training available. **Responsibilities**: - Greet customers and provide them with exceptional customer service - Provide accurate and timely estimates for repairs and services - Schedule appointments for customers - Communicate with customers throughout the repair process - Ensure that...


  • Dartmouth, Canada NS Diesel & Automotive Repair LTD. Full time

    _Parts/Service Advisor _ N.S Diesel & Automotive is looking for an experienced parts/service advisor. If you would like to work in a privately owned business that has a wide base of long time loyal customers, steady growth, positive attitudes, and defines what the word teamwork really means; this is the place for you. We offer competitive wages, and...


  • Dartmouth, Canada Mr Lube Full time

    At Mr. Lube, excellent customer service is our focus and we pride ourselves on having team members who want to go the extra mile to make our customers happy. We are currently looking for a Customer Service Oriented, Service Advisor to join our growing team! - Strong customer service skills and a friendly approachable personality - A desire for long-term...

  • Service Advisor

    2 weeks ago


    Dartmouth, Canada N.S. Diesel Full time

    **Job Title**: Automotive Service Advisor **Company**: Nova Scotia Diesel and Automotive **Location**: Dartmouth, Nova Scotia **Job Type**: Full-Time **Salary**: $22-$25/hour (based on experience) + Bonus Incentives **Schedule**: Monday to Friday, 7:30 AM - 5:00 PM (9-hour day shift) **About Us**: Nova Scotia Diesel and Automotive is Atlantic Canada's...

  • Service Advisor

    2 weeks ago


    Dartmouth, Canada Steele Chevrolet Full time

    **Do you have a keen knowledge of vehicles and a career history based on client service? Why not combine those skills and begin your career as an Automotive Service Advisor.** **Steele Chevrolet has an immediate requirement for a Service Advisor to join our team!** As an employee of Steele Auto Group, we always put you first. You can expect competitive...

  • Service Advisor

    2 weeks ago


    Dartmouth, Canada Chad Kennedy's AUTOPRO Full time

    **Automotive Service Advisor Job Description**: An **Automotive Service Advisor** acts as a liaison between customers and the service department. They ensure customers understand their vehicle's maintenance and repair needs while facilitating a smooth service process. This role combines technical knowledge, sales skills, and customer service...

  • Service Advisor

    1 week ago


    Dartmouth, Canada AutoCanada Inc. Full time

    **Service Advisor** **Dartmouth Chrysler Dodge Jeep Ram** **Dartmouth, NS** We are looking for - ** **a - **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! - **Dartmouth Chrysler Dodge Jeep Ram **is looking for a friendly and motivational individual to fill this position. You will play a...