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Service Advisor

2 weeks ago

Dartmouth, Canada Dependable Truck & Tank Ltd Full time

**Dependable Truck & Tank Limited** was founded in 1975 and is, as it was, a family owned and operated business. Our innovative design and engineering concepts allow us to manufacture highway tankers, trailers and emergency vehicles to our client’s specifications. Along with our manufacturing capabilities, Dependable is a large supplier of petroleum equipment for both the carrier and contractor industries in both commercial and residential installs.

We are looking for a customer service orientated individual with Automotive or Truck Service Advisor experience. Preference will be those who have automotive or truck dealer experience. Able to do service scheduling, invoicing, customer interaction, warranty recovery, etc.

**RESPONSIBILITIES**:

- Daily interactions with mechanics, vendors, service managers and all levels of Management.
- Contact service technicians to determine when job can be completed.
- Contact customers to provide updates when equipment will be completed.
- Manage breakdown information by completing necessary paperwork and/or reports.
- Communicate breakdown information to proper supervisors if necessary.
- Create and maintain repair order file.
- Direct all accident related information to liability & warranty claims.
- Monitor the retrieval of warranty parts to be returned to Dependable for warranty repairs.
- Other duties as assigned.

**ABILITIES/SKILLS DESIRED**:

- Knowledge in automotive/ heavy trucks repairs and maintenance.
- Computer literacy and proficiency with Microsoft Office programs
- Strong communication skills, both written and verbal

IND-HP

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Day shift
- Monday to Friday

Work Location: In person