By-law Services Assistant

The Town of New Tecumseth is looking for a permanent full time By-law Services Assistant to join our rapidly growing team. Why work with us? Our growing community, identified as one of the fastest growing municipalities by Statistics Canada, located about an hour north of Toronto, offers beautiful rural and urban landscapes and diverse opportunities to work in a technologically progressive, public environment. Additionally, the Town offers the following perquisites: - Flexible work environment, including ability to work from home up to two (2) days per week - employer paid health and dental benefit packages - competitive salaries - OMERS pension plan - free gym membership at Town recreation centres - professional development opportunities **Overview**: Under the direction of the Manager, Municipal Law Enforcement, the By-Law Services Assistant oversees the Town’s School Crossing Guard program including participation in recruitment activities (interviews), coordinating onboarding/training, shift scheduling and shift replacement, as well as health and safety monitoring of Crossing Guards. This position also provides administrative support with respect to the Municipal Law Enforcement function and conducts by-law enforcement tasks. **Responsibilities**: Acts as first line of contact with all municipal crossing guards to provide assistance and/or support as necessary. Assists in liaising with Nottawasaga Ontario Provincial Police to set up training and to advise of any incidents regarding the crossing guard program. Ensures there is adequate coverage and staffing at each location. Acts as Crossing Guard at crossing location if required. Maintains equipment inventory (safety items, protective clothing, materials and supplies etc.) and arranges for issuance to crossing guard staff as required. Verifies and approves time sheets (manually and electronically via HRIS-My-Way) and travel expense forms for approval and processing. Accurately tracks and documents all crossing guard shift changes and arranged substitutions in a timely manner. Receives and processes Incident Reports and provides them to the Manager; provides. Completes follow up actions as directed. Maintains and ensures all Town crossing guard files are kept current and up to date, ensuring files are kept in accordance with the Town’s Record Retention Policy. Responds to municipal law enforcement inquiries from the public and council members in a professional and timely manner, providing information, assistance and direction when possible. Notifies Municipal Law Enforcement Officer(s) of complaints to be addressed; follows up on complaints. Provides administrative support to contracted Canine Control function. Works in conjunction with the Municipal Law Enforcement & Licencing Co-Ordinator to ensure that appropriate records are maintained, and written follow ups are completed as required. Prepares detailed reports as requested by the Manager or the Clerk/Director of Administration on various matters related to Town services provided by the department. Assists with inspections as needed - enforces various by-laws with emphasis on but not limited to Parking and Traffic by-law, Property Standards / Zoning By-laws, Business Licensing, Sign Enforcement and Clean Yards. Conducts patrols; issue Part I, 2 and 3 certificates of offence for infractions. May be required to prepare detailed court briefs and to assist Municipal Law Enforcement Officers with collecting evidence for use in court; assists the Town Solicitor and the Manager with court evidence as required including providing disclosure material. Keeps detailed notes and record retention of all court-related matters. May be required to attend court as part of proceedings. Promotes a high standard of customer service to the public as well as to all internal customers. Keeps up to date on changes in statutes and procedures affecting Municipal Law Enforcement. Attends educational courses when assigned. Performs other related duties as required. **Qualifications**: Successful completion of Grade 12 High School diploma. Must have a minimum Class "G2" driver's license, and ability to submit a clean driver’s abstract upon hire. Successful completion of (or willingness to successfully complete within the first year of hire) a Municipal Law Enforcement training course. 1-3 years of experience providing administrative support in an office environment. Basic knowledge of law enforcement gained from either post-secondary courses or practical work experience would be an asset Experience scheduling employees and/or working in a municipal environment is considered an asset. Problem solving, interpersonal skills and customer service skills. Ability to organize and plan tasks and prioritize workloads effectively. Exceptional technical skills - including high competency in using Microsoft Office programs - i.e. Outlook, Word and Excel and ability to research information on the internet a