Centre Coordinator

7 days ago

North York, Canada Scholars Education Full time

Scholars provides results that matter to students of all ages through individualized tutoring and mentoring. Scholars is seeking a passionate and motivated individual to join our team as an **Centre Coordinator**. If you’re looking for a challenging and rewarding work environment with a dynamic set of responsibilities, we want to hear from you

**Qualifications of a successful Scholars Team Member include the following**:

- Post-secondary education with a business, administrative, or education focus
- Proficiency with G Suite, including the ability to confidently interpret data within Google Sheets
- Effective problem-solving, critical thinking, and communication skills
- A professional, enthusiastic, flexible, and energetic demeanour
- Previous experience in the supplemental education field and an entrepreneurial spirit is an asset

**Centre Growth Responsibilities**
- Handle new inquiries, assessments, enrollments, and conferences with parents
- Establish and maintain collaborative relationships with teachers, educational specialists and other school administrators, parent/teacher organizations, case managers, and community contacts
- Monitor daily business operations

**Staff Management Responsibilities**
- Demonstrate and uphold staff morale and ensure the professional appearance of the centres
- Interview, hire, and train new staff according to Scholars teaching methodologies
- Conduct staff performance reviews
- Oversee and schedule teachers efficiently
- Facilitate staff meetings and workshops to ensure consistency in teaching practices

**Customer Service Responsibilities**
- Communicate accurate and complete information to clients in a considerate, professional, knowledgeable and accurate manner on an ongoing basis
- Write and recommend goal-based programs, and monitor programs for progress
- Create a positive learning environment in the centre for staff, students, and parents
- Oversee and schedule student programs
- Take responsibility for understanding, managing and meeting client needs and expectations

**Other Details**
- This position will be based at one of our locations in the North York Area.
- Location hours of operation are typically Monday to Thursday, 12 pm to 8 pm; and Saturday, 9 am to 2 pm.
- Dress code is business casual
- Compensation will be commensurate with experience with an opportunity for profit sharing based on performance
- Opportunities for advancement within the company exist as we are North America’s fastest-growing tutoring business.

Pay: $20.00-$25.00 per hour

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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