Temp Customer Service Coordinator
2 weeks ago
**Date**:Dec 17, 2024
**Location**: Pickering, CA, L1W 1Z8
**Company**:Hubbell Incorporated
**Job Overview**:
- We are well established in Canada and currently seeking a top performing Temporary Customer Service Coordinator to join us in growing our Canadian presence. Responsible for all aspect of the Ship and Debit program for Hubbell Canada’s external customers Requires a thorough understanding of SOP and department work instructions inclusive. Willingness to acquire product knowledge on an ongoing basis for HES product platforms and customer service operating procedures for HC ULC provided in Paradigm. This position must maintain a strong working relationship within the organization for better communication and swift problem resolution. Understanding and projecting a Customer First attitude to internal and external personnel, distributors and end customers.
**A Day In The Life**:
- Contact external customers if required information not initially received
- Validate and process SnD claims in SAP
- Work closely w/Finance, provide information to clear credits, solve issues identified
- Review paybacks prior to sending final copy to customers
- Review & work/customers on resolving any discrepancies on their SnD claims
- Create additional credits as required
- Work effectively to deadlines w/accuracy & attention to details
- Prepare reports, analyses, summaries as required
- Provide telephone backup to reception during breaks, lunch, vacation & any other full day absences
- Maintain safety & good housekeeping standards in compliance w/departmental 5S & visual controls
- Other duties as assigned
**What will help you thrive in this role?**:
- 6 months - 1 year related experience and/or training; or equivalent combination of education and experience.
- Accounting Courses: Diploma with previous general account work experience
- Communication Skills: Strong written and verbal communications skills.
- SAP experience is an asset
- Bilingual in French/English a definite asset.
**Hubbell Incorporated**
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
**Hubbell Electrical Solutions**
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
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