Patient Access Clerk Ii

6 days ago

Lindsay, Canada Ross Memorial Hospital Full time

**Company Bio**

Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.

**Position Summary**

The Diagnostic Imaging department is currently seeking a Casual Patient Access Clerk II to join their team.

Effective Date: September 2, 2025

The Patient Access Clerk is responsible to the Director of Diagnostic Imaging or designate for providing a variety of clerical duties to assist with the efficient and effective operation of D.I. department.

**Department/Unit/Program Description**

The Diagnostic Imaging Department (DI) offers a variety of services to inpatients and outpatients 24 hours a day, 7 days a week.

Modalities offered include X-ray, CT, MRI, US, Mammography (including Ontario Breast Screening OBSP), Echocardiography and non-invasive IR procedures.

Orthopedic fracture clinics run multiple days per week, adding to the variety of patients seen. Patient complexity ranges based on individual patient needs.

**Essential Qualifications**
- Grade 12 or equivalent
- Knowledge of medical terminology - D.I. testing required
- Keyboarding skills and minimum speed of 35 w.p.m. with high degree of accuracy - testing required
- Ability to deal effectively and co-operatively with all levels of staff, patients, physicians and the public
- Demonstrated high level of communication, organizational and time management skills
- Demonstrated professional manner
- Ability to work in a stressful environment
- High degree of accuracy and attention to detail
- Must be able to fulfill the physical requirements of the job as per the current physical demands analysis

**Preferred Qualifications**
- Previous experience in a hospital or medical office setting
- Trained in EPIC preferred - training can be provided, but must pass required testing
- PACS experience
- Previous registration or booking experience

**Hours of Work**

Must be available to work 8 hour day and evening shifts including some weekends. Shifts and hours may change according to departmental requirements and as per the CUPE Collective Agreement.

**Employment Equity**

Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.

Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.

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