Director, Learning

**Company Overview**

Avenue Living Communities is Western Canada's fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba.

Communities is in our name because we believe in bringing people together and building relationships, we are proud of every day. Our core values guide our actions, and our people bring our mission to life. We are committed to providing safe and welcoming accommodations while being responsive to our residents’ needs with efficient execution.

Our innovative teams work together to deliver both quality and value to our residents as we pride ourselves in creating communities that are safe and a comfortable place to call home.

**What We Are About**

At Avenue Living Communities, we ensure our team members are provided with a place to develop careers that are challenging and rewarding so everyone can realize their full potential. We know our people are our biggest brand ambassadors and create our culture. We believe when we take care of our team members, they can then extend that Duty of Care to our residents and business partners.

We look for team members who are collaborative, creative, and In It Together. Individuals who are accountable, consistent, resourceful, and responsive. Those who can take initiative, seek feedback and demonstrate grit in overcoming challenges and adapting to change.

**Green Is More Than Just Our Colour**

If you are wondering if the grass is greener here at Avenue Living Communities, you can take comfort in knowing that through our common purpose we build relationships we are proud of every day.

By focusing on leadership excellence, employee engagement, and quality service
- combined with a continuous improvement mindset, we give you the green light to create meaningful connections and memorable experiences. Fostering a positive environment where people feel energized and empowered to have sustainable results

In addition to our team members, we also want our planet to thrive. Avenue Living Communities is committed to a green future by enhancing our properties with features such as environmentally friendly water management procedures, improved heating and cooling systems, solar panels, and upgraded air filtration technology.

**WHAT** **WILL YOU DO?**
- Lead, mentor, and manage a team of Learning & Development Specialists and Content Developers, ensuring alignment with organizational goals and professional growth of team members.
- Oversee the design and facilitation of engaging training and learning sessions for key stakeholders across all organizational levels, while also directly facilitating sessions as needed.
- Create and execute comprehensive learning strategies that align with business objectives and support organizational transformation.
- Oversee the development and maintenance of process documentation, including operating procedure guides and training materials, while also contributing to content creation when necessary.
- Support and execute a comprehensive L&D strategy that directly supports the company's business goals and objectives, ensuring alignment with organizational priorities.
- Evaluate and document the impact of business processes and procedures, with a focus on user experiences and identifying improvement opportunities.
- Conduct comprehensive research to understand stakeholder perspectives, assess organizational needs, and define requirements for strategic change initiatives.
- Collaborate with senior leadership and field specialists to develop innovative solutions that enhance and optimize business processes
- Oversee and manage the organization's Learning Management System (LMS), ensuring it is effectively utilized and staying current on emerging learning technologies.
- Participate actively in creating and communicating organizational change strategies, ensuring alignment with business transformation goals.
- Develop detailed project plans and provide leadership support to drive projects to successful completion, including coordinating cross-functional teams and managing project timelines, resources, and deliverables.
- Oversee and manage the L&D budget to ensure cost-effective delivery of all training initiatives.
- Partner with the Director of Operational Training and the Center of Excellence to ensure consistent delivery of training and resources across all operational teams.
- Perform other duties as assigned to support the organization's learning and development goals.

**WHAT WILL YOU NEED?**
- Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field.
- Master's degree preferred.
- Relevant certifications in learning and development, project management, or change management (e.g., CPLP, PMP, Change Management certification).
- 7+ years of experience in learning and development, organizational development, or process improvement roles.
- 5+ years of experience facilitating training programs and managing change ini