Inventory Control Coordinator

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Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

SUMMARY

Reporting to the Operation Manager, the Inventory Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users and transaction audits.

RESPONSIBILIES
- Maintains inventory accuracy, both physical and systematically by monitoring, validating and tracking inventory moves associated with all processes.
- Investigates and escalates inventory discrepancies and strives to continuously refine procedures and processes to improve quality and accuracy.
- Ensures accurate set-up, maintenance and adherence of Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment and cycle counts.
- Schedules, coordinates and performs planned cycle counts, count-nearzero, and physical counts in accordance with internal policies and customer requirements.
- Investigates inventory variances, adjusts inventory records if necessary, determines root cause and recommends corrective action.
- Coordinates control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.
- Provides feedback and where necessary, reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors.
- Communicates with management and customer regarding inventory issues including the existence, cause and resolution of inventory variances.
- Provides communication and suggests inventory and process related improvements.
- Works closely with operations team to control inventory flow and placement to maximize efficiency.
- Reports inventory control activity and performance results as further defined by management and customer service level agreements.
- Creates and maintains up to-date inventory control procedures.
- Assists where necessary in training team members on operations SOPs

EXPERIENCE

Minimum 2 years hands on experience in Inventory Control using a Warehouse Management System, preferably Red Prairie (RP)

**REQUIREMENTS**:

- Excellent communication skills both written and verbal
- Good computer skills (MS Office)
- Service orientated with strong customer service skills and commitment to quality of work
- Good mathematical skills
- Organized and shows strong attention to detail
- Problem solving skills with the ability to seek alternative solutions
- Ability to adapt to changes quickly, as well as, work under time pressures
- Ability to lift 30lbs - 50 lbs
- Able to stand throughout the day
- Ability to be flexible in daily work assignments
- Ability to develop and maintain relationships with team members
- Thorough knowledge and adherence to company policies and procedures
- Approachable, positive interpersonal style
- Capable of working independently and as part of a team

COMPETENCIES
- Customer Centricity
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
- Business & Financial Savvy

EDUCATION
- Completion of secondary school is preferred
- College diploma in Logistics Management is an asset.

Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.