Customer Service Representative

3 days ago

Midland, Canada Enterprise Holdings Full time

The Customer Service Representative (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This role is available as part time.

**Opening available at the following branch location**:

- 305 CRANSTON CRESCENT MIDLAND, ON L4R 4P4

**This is a part time position that pays $17.50 / hour**

We offer:

- Employee discount
- Retirement savings plan
- Training and development

**Schedule**
- ** Monday 7:30am-5pm**:

- ** Tuesday 8am-12pm**:

- ** Thursday 12pm-5pm**:

- ** Friday 7:30am-5:30pm**

**Responsibilities**:
- Take incoming calls
- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone- Meet and greet customers in a friendly and timely manner- Provide directions and general assistance- Assist to assess condition of rental upon return- Process returns, check-ins and exit kiosk transactions- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed- Understand and communicate rental terms and conditions, vehicle features and other services- May sell optional protection products, upgrades, fuel options and other additional equipment- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance- Clean vehicle interior and exterior by hand or by operating washing equipment when needed- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing- Perform miscellaneous and backup duties job-related duties as assigned
- Equal Opportunity Employer/Disability/Veterans_

**Qualifications**:

- Must be at least 18 years of age.
- High school diploma or above required; some college preferred
- Must have at least 1 year prior customer service, retail, or administrative support experience
- Must have a valid G or G2 drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
- Apart from religious observation, must be able to work the following schedule(s):

- Monday 7:30am-5pm, Tuesday 8am-12pm, Thursday 12pm-5pm, Friday 7:30am-5:30pm

  • Customer Service Representative

    2 weeks ago

    Midland, Canada BAYTECH PLASTICS INC. Full time

    Job Title**:Customer Service Representative** **General Description of the Position**: The Customer Service Representative is responsible for managing the order process and providing support throughout the production and delivery lifecycle. This role involves entering new customer orders, coordinating with the Production Team to confirm delivery dates, and...

  • Customer Service Representative

    2 weeks ago

    Midland, Canada Enterprise Holdings Full time

    The Customer Service Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...

  • Customer Service Representative

    1 week ago

    Midland, Canada Lifemark Health Group Full time

    **Customer Service Representative** - **pt Health - Midland Physiotherapy** **Permanent Part-Time** **Location: Midland, ON** We are currently hiring for a Part-Time **Customer Service Representativ**e to support our **pt Health - Midland Physiotherapy **clinic. **Primary Responsibilities** - Answer telephone calls, greet patients and visitors upon...

  • 2023 Summer Customer Service Representative

    1 week ago

    Midland, Canada LCBO Full time

    LCBO Location Address: 930 Jones Road, Midland Job Posting Description: Summer Customer Service Representative **Salary**: $16.75/hour LI-Onsite Do you make an impact on the people you meet? Are you passionate about creating a meaningful customer experience? If this sounds familiar, then we’d love to have you on our team! At the LCBO, our Customer Service...

  • 2023 Summer Customer Service Representative

    1 week ago

    Midland, Canada LCBO Full time

    LCBO Location Address: 930 Jones Road, Midland Job Posting Description: Summer Customer Service Representative **Salary**: $16.75/hour LI-Onsite Do you make an impact on the people you meet? Are you passionate about creating a meaningful customer experience? If this sounds familiar, then we’d love to have you on our team! At the LCBO, our Customer Service...

  • Customer Service Representative

    2 weeks ago

    Midland, Canada Global Pet Foods Full time

    **Overview** **Responsibilities**: - Respond to customer inquiries via phone, or chat in a timely and professional manner. - Provide accurate information regarding products and services to assist customers effectively. - Handle customer complaints with empathy and professionalism, working towards resolution. - Perform data entry tasks to maintain accurate...

  • Customer Service Representative

    1 week ago

    Midland, Canada BMO Financial Group Full time

    Address: 243 King Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired...

  • Customer Care Representative

    18 hours ago

    Midland, Canada Ontario SPCA Full time

    The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a variety of community...

  • Financial Service Representative

    3 days ago

    Midland, Canada goeasy Ltd. Full time

    Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work, and recognized among the Best...

  • Financial Service Representative

    3 days ago

    Midland, Canada goeasy Ltd Full time

    Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. Atgoeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work, and recognized among the Best...