Store Manager

Backed by 22+ years of successful operation and a brand that is renowned for fit and performance, we at New Balance Ottawa pride ourselves in being a premium running and wellness retailer that quite simply offers the best customer experience in the industry. In order to maintain this level of excellence, we are constantly on the lookout for top sales performers with a passion for sport and wellness to join our retail team.

If you are a talented, motivated and proven manager with previous retail management and/or customer service experience with 44 hours of weekly availability (evenings, holidays, and full weekends included), we want to hear from you

Job Summary

The Store Manager, New Balance Ottawa, shall be responsible for the effective and profitable operation of their respective New Balance Ottawa store location and the successful management of their store’s sales personnel. With the support of the General Manager, Fit4Balance Inc., they will manage store operations and staff in line with the Company’s policies, procedures and values in order to optimize store sales, profitability, growth, and operational efficiency.

Details of Job Functions
- Embody and promote all Fit4Balance Inc. policies, leading operational success and efficiency through personal example as well as staff management and delegation, ensuring that all Fit4Balance Inc. standards are achieved in their store
- Maintain successful and productive store operation through strategic and effective scheduling of staff, successful delegation of operational tasks, and appropriate follow-up on all work results
- Manage store staffing through recruitment, selection, orientation and training of new employees as necessary
- Optimize store staff job performance through coaching, motivating, counseling and disciplining employees and the consistent planning, monitoring and appraising of daily job results
- Achieve store sales and profitability objectives through the effective management of store expenditures, staff payroll allocation and successful staff job performance
- Maintain ongoing staff training in order to ensure all employees continuously meet Fit4Balance Inc. service standards and continuously offer outstanding customer service
- In conjunction with the General Manager, maintain ongoing tracking and communication of store-specific performance in order to plan and implement effective and positive store-level initiatives in responses to sales and conversion trends and to ultimately drive store sales and fulfill company targets
- Contributes to team performance, exemplifying positive job performance and consistently accomplishing related results

Core Competencies and Qualifications
- Successful experience in retail sales and management
- Track record of meeting sales targets and successful performance management
- Understanding of Key Performance Indicators (KPIs) in the retail sector
- Highly developed interpersonal skills
- Talented oral and written communicator
- Ability to build and maintain positive professional relationships
- Problem-solving and analytical skills
- Sales and results driven
- Organized
- Self-motivated
- Good working knowledge of Microsoft Office Suite
- While we thank all parties for their interest in a career with New Balance Ottawa, only those applicants selected for the interview process will be contacted._

*Our Accessibility Commitment*

Pay: From $46,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Holidays
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- retail management: 2 years (required)

Work Location: One location