Service Appointment Coordinator

2 weeks ago

Cambridge, Canada Galt Chrysler Dodge Full time

**GALT CHRYSLER DODGE LTD is currently seeking to hire a Service Receptionist/ Appointment Coordinator to join our busy and growing Dealership.**
- The personal drive and motivation to move your career and leadership skills forward
- Ability to work and manage customer expectations as part of a team as well as on your own
- An inherent love of the automotive business and providing exceptional customer service
- Possess a high level of integrity and accountability
- Have strong communications skills both oral and written

**Duties include but are not limited to**:

- Ask the customer qualifying questions to uncover needs and direct calls accordingly
- Ensure that service consultants receive messages promptly
- Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant
- Provide reporting to dealership management
- Collect retail charges from the customer by cash, debit or credit
- Provide customers with the proper change and/or receipt
- Put in order and file hard copies of repair orders
- Make customer follow up calls to ensure customer satisfaction and help improve and maintain SSI scores

**Galt Chrysler Dodge is located in Cambridge, Ontario, an amazing community just west of the GTA.**

**We offering a competitive and progressive compensation plan, benefits plan (to commence after 3 months) and a positive work environment with opportunities for unlimited growth and learning. If you are looking to take your career to the next level, please forward your cover letter and resume in the strictest of confidence.**

We thank all applicants that apply, however, only those selected for an interview will be contacted.

Pay: $40,000.00-$50,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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