Technical Writer

6 days ago

Toronto, Canada Atlantis IT group Full time

Technical Writer - Documentation Management, Administrative Support, Data Analysis
Toronto, Calgary
**Role Description**:
**Technical Writing**: Develop clear and concise technical documentation, such as user playbooks, training materials, and process guides, to support project deliverables.
**Documentation Management**: Create, maintain, and organize project documentation, including project plans, status reports, meeting minutes, and other relevant documents.
**Administrative Support**: Provide comprehensive administrative support to the project management team, including scheduling meetings and managing calendars.
**Communication**: Facilitate effective communication within the team and with external stakeholders by preparing and distributing project updates, newsletters, and other communications.
**Data Analysis**: Assist in data collection, analysis, and reporting to support project decision-making and performance tracking.
**Process Improvement**: Identify opportunities for process improvement and contribute to the development and implementation of best practices within the team.
**Collaboration**: Work closely with project managers, business analysts, and other team members to ensure project goals and objectives are met.
**Essential Skills**:
Proven experience in business administration and technical writing, preferably within a project management environment.
Strong organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively.
Excellent written and verbal communication skills, with a keen attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Project management software knowledge would be an asset.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Familiarity with project management methodologies and tools is a plus.
Experience in the telecommunications industry.
Knowledge of content management systems and document control processes.
Certification in project management (e.g., PMP, CAPM) or technical writing (e.g., CPTC) is an asset.
**Desirable Skills**:
Experience in the telecommunications industry.
Knowledge of content management systems and document control processes.
Certification in project management (e.g., PMP, CAPM) or technical writing (e.g., CPTC) is an asset.

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