Junior Case Clerk
2 weeks ago
**Junior Case Clerk (Immigration)**
**Terms**:
**Description**:
We are looking for someone who is bilingual (in Chinese language and English) who is accurate, responsible, and passionate about assisting in immigration file work.
**Job Duties**:
- Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material
- Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations
- Schedule and confirm appointments and meetings of employer
- Answer telephone and electronic enquiries and relay telephone calls and messages
- Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
- Informational liaising with various stakeholders including clientele, team members, and external parties
- Continual communication and collaboration with team members
- Answer basic client enquiries and/or delegate to team members
- Complete administrative documentation requirements
- May be tasked with drafting and creating client resources and marketing materials such as checklists, administrative guides, etc.
- Become familiar with basic immigration regulations, policies, and procedures
**Qualifications Required**:
- Fluency in English (mandatory); optional: Mandarin (preferred) and/or Cantonese (preferred)
- Detail-oriented
- Excellent interpersonal skills
- Capacity for learning and working well individually and with team members
- High competency in computer usage functions and digital literacy; intermediate familiarity with usage of softwares, including Microsoft Word, Excel, Outlook
- Completion of at least 2 years of post-secondary education (preferred)
- At least 1 year of relevant work experience in administrative assistance or paperwork filing
**APPLICATION WILL REMAIN OPEN UNTIL SUITABLE CANDIDATE IS FOUND.**
**Job Types**: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: No less than 15 per week
**Benefits**:
- Company events
- On-site parking
Flexible language requirement:
- French not required
**Experience**:
- related work (administration or immigration filing): 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Cantonese (preferred)
Work Location: In person
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