Outbound Warehouse Manager

**Outbound Warehouse Manager**
- Reports To

Director, Operations

Location

Peterborough, ON

Type

Full-time, Salaried

Closing Date

July 25, 2025

**Company Overview**

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2024 that ended July 2, 2024, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2024, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

**Role**:
This position is responsible for the accurate, efficient, and safe movement of cases onto our trucks and onward to our Customers. With, and through their team of Supervisors and Clerks they are responsible for directing and coordinating the activities of outbound warehouse workers engaged in selecting, loading, stacking food service and food related products.

**Role Responsibilities**:

- Oversees the quality and accuracy of order selection
- Ensures that loading activities are monitored by warehouse management staff. Ensures special loading requests are completed as requested
- Monitors stocking and replenishment accuracy & efficiency
- Monitors loading schedule requirements
- Reviews and evaluates the cause of mis-shipments
- Develops team and individual goals and objectives
- Supports the implementation of programs with EHS
- Develops and maintains communication with other departments to enhance the night warehouse’s overall organization and efficiency
- Analyzes, identifies and proposes solutions to problems within the night warehouse operation
- Determines work procedures, prepares work schedules and expedites workflow
- Studies and standardizes procedures
- Maintains harmony among workers and resolves grievances with HR support
- Oversees investigation of customer complaints involving such matters as damaged items or mis-picks
- Supports the training and development of staff
- Supports the creation of, and reviews employee performance evaluations
- Provides feedback on the performance of colleagues by monitoring activities and reports
- Completes personnel records and forms as required
- Assists in human resources actions as requested
- If applicable, understand and interpret the CBA, participate in grievance, mediation, arbitration procedures at unionized facilities
- Accountable for the accuracy of timecards, approvals and scheduling of direct reports.
- Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
- Understands that their role is critical in creating a safe organization with mínimal environmental impact and the value that brings to the organization.
- Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.
- Enable, champion and embrace an inclusive culture
- Perform other duties as assigned.

**Qualifications/Skills/Job Requirements (About you)**:

- 2+ years’ experience leading a team, experience leading front-line supervisors preferred.
- Minimum High School diploma
- Post-secondary education in a related field preferred.
- Basic proficiency with Microsoft Office (Excel, Outlook, Word, etc.)**_
Our Purpose:_**

**Connecting the world to share food and care for one another**

**_
Our Mission:_**

**Delivering success for our customers through industry-leading people, products and solutions**

**_
Our Identity:_**

**Together we define our future of foodservice and supply chain**

**Here’s a sample of the many benefits Sysco colleagues enjoy**:

- Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts - Short-Term and Long-Term Disability - Life Insurance - Voluntary Optional Insurance - Parental Leave Plan - Company Pension Plan - Group RRSP & TFSA - Employee and Family Assistance - Stock Purchase Plan - Maple Virtual Care - Unli