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Customer Service

2 weeks ago

Burnaby, Canada Evolution Americas Full time

Company Description

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

**Job Description**:
Showcase your vivacious personality as Evolution’s Online Casino Dealer Since our studios operate 24/7, you’ll rotate between day, evening, and overnight shifts, from the comfort of our private, state-of-the-art studio located in Central Burnaby. You’ll host iconic casino games like Blackjack, Poker and Roulette, with unlimited virtual players.

**We Offer Generous Compensation Package including**:

- Earn $24 per hour plus monthly performance bonus.
- Extended Health and Benefit Plan
- 15 Days Paid Vacation
- 8 Paid Sick Days
- 2 Paid Evo Days

**What You’ll Do**:

- Enthusiastically introduce players, the rules of the game and the winners
- Deal cards, spin a wheel, and announce winners
- Use quick and accurate handling of cards
- Research appropriate topics and trivia to discuss with the audience
- Follow and supervise the updates and amendments in the game
- Engage in friendly conversation, without offering your opinion (sports, music, and trivia facts)
- Be presentable and confident in front of the camera
- Always use a positive parting remark to end the game conversation

**Our Benefits At and After Work**:

- Work for a casino without smoking, alcohol, loud music, and health hazards
- Toast your successes on treat days and holiday events
- Collaborate with approachable, diverse and global co-workers
- Security-protected office with no physical players in the studio
- Paid vacation time and paid breaks
- No experiences required as we will provide paid in-house trainings
- Enhanced Covid-19 safety protocols implemented to ensure a safe work environment.
- Receive up to CAD $750 per employee referral
- Loyalty Incentives and Employee Discounts
- Complimentary Night shift taxi drop off service
- Fun and Engaging Company sponsored Team-building Events

**Qualifications**:

- Age 19+
- High school diploma or equivalent
- Customer service and hospitality experience is an asset
- Professional and service-minded with good communications skills
- Must be able to work a flexible schedule, evenings, weekends and holidays
- Wear an assigned uniform and maintain professional appearance standards
- Must be comfortable wearing theatrical make-up (foundation, blush)
- Fluent in Korean, working knowledge of English

Additional Information
**라이브** **스
- 디오에서** **일할** **온라인** **카지노** **게임** **호스트를** **구인합니다****

**고용혜택**

**유급** **기술** **트레이닝**

**유급** **휴가** **및** **휴식시간**

**경쟁력있는** **사내** **복지** **혜택**

**조용한** **금연** **스튜디오**

**게임** **플레이어와** **비대면** **환경**

**오전**, **오후** **및** **야간** **교대** **근무제**

**버나비 위치**

**회사** **소개**

**Evolution **은** 2006**년부터** **가상** **카지노** **게임** **개발** **및** **서비스해오고**

**있습니다**. **저희** **회사는** **세계에서** **가장** **많이** **스트리밍되는** **온라인**

**라이브** **카지노** **테이블**, **슬롯** **및** **다양한** **게임들을** **설계하고**

**호스팅합니다**. **현재** 20**개국에서** 10,000**명의** **직원들과** **함께** 10**개의**

**게임** **스튜디오를** **운영하며** **거듭** **번창하고** **있습니다**.**

**_
Covid Disclaimer_**

Please be assured that the Evolution is compliant with infection control standards as outlined by Public Health authorities, and will continue to comply with these standards. Enhanced safety protocols have been implemented to ensure a safe work environment.
- All your information will be kept confidential according to EEO guidelines._

EVOHP

**About Us**

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 17,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment crea