Medical Billing Coordinator

Medical Billing Coordinator

Our Clinic and Culture:
The Possibilities Clinic offers evidence-based medical, coaching, and therapy services to individuals across the lifespan. We are specialists—not generalists—with expertise in ADD and ADHD and disorders that often coexist with attention differences, like Tourette Syndrome, Anxiety Disorders, and Learning Disabilities. We strive to create exciting, inspiring, and sustainable possibilities for you and your family. We don’t focus on plans to “just get by” or to build skills that are “just good enough.” We leverage science and expertise to secure victories as challenges and opportunities arise across the lifespan. When we do that, we move our clients closer to potential—and we help increase that potential, too.

Our clinic culture thrives through our core cultural values of:

- Change is possible
- We are always “Becoming”
- Success requires a Team
- Diversity and Inclusion Strengthens our Team and Services
- Science with Empathy Creates Meaningful Synergy

This is a rewarding opportunity for a detail-oriented and caring person to help individuals and families who are seeking expert support. During the COVID-19 situation, outreach to the public, current clients and our healthcare team is through remote video sessions. As things change, this will continue to be a hybrid role that can be supported from outside the clinic. This is a full-time position. Thanks for your interest in new possibilities

Job Overview:
We are looking for an efficient medical billing clerk to prepare invoices and manage patient accounts. As a Medical billing coordinator, you are an integral part of our client support team and responsible for assisting clients with OHIP billing and invoicing, supporting our clinicians (non-allied health professionals) with their accounts and interacting with insurance providers regarding payments. You’re detail-oriented and have experience managing reports throughout the billing cycle.

You will also communicate with insurance providers and obtain authorization for payment of medical procedures. To be successful as a medical billing clerk, you will regularly monitor patient accounts and make arrangements to ensure that accounts are settled on time. A skilled medical billing clerk is well-versed in insurance guidelines and procedures and answers patient queries calmly and efficiently.

You are client-service oriented, always up to find proactive ways to make our care delivery better and a team player. You thrive in a fast-paced environment, love details and enjoy ensuring that both clients and clinicians have the necessary information at all times. Your role is critical to a client’s care and the clinic’s success.

**Responsibilities**:

- Problem solving and addressing issues raised by clients, staff and carrying out all established policies.
- Participate in Administration Meetings and provide status updates to Senior Care Team Coordinator for the week or month based on agreements
- OHIP Billing, Age Premium Billing, Age Premium Support Document sent through GoSecure, Age Premium Reconciliation (underpayments)
- OHIP Simulate and Generate Reports, Billing Reconciliation - Generate Error reports
- Billing Reconciliation - follow-up with clients and referring MDs for updated info, generate MD financial reports
- Dealing with Toronto Claims Office
- Monitor missed appt invoice payment for MDs and add to individual spreadsheets
- All Non Allied Health Professionals - Send out invoices for Treatment Services, Invoice for UHIP patients and process UHIP paperwork, Send out invoices for Missed Appointments
- Connect with clients to follow-up and collect overdue payments
- Work in collaboration with the client care team to identify paid/outstanding invoices
- Process contractor’s invoices
- Pay incoming invoices and file
- Engage with insurance providers to verify claims
- Manage details in Quickbooks as needed
- Liasing with the bookkeeper and accountant and maintaining up to date reports with them.
- Process authorized payments and refunds, deposit incoming cheques etc.
- Other tasks as needed

Qualifications:

- A high school diploma and Associate's degree in accounting, business, or economics may be preferred.
- At least 2 years of administrative experience in a medical or healthcare setting.
- Strong mathematical skills.
- Excellent communication skills to deal with medical insurance companies and to explain financial matters to patients and staff.
- Above-average organizational skills to be able to locate files or patient records speedily.
- Attention to detail to maintain patient records proficiently and to check that the accounts have been entered accurately.
- The ability to process credit card payments.
- Proficiency in account data input to prepare statements for patients.
- Knowledge of medical coding procedures.
- 2+ years experience with OHIP billing, Quickbooks and GoSecure
- Experience at a medical clinic with non-all