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Ophthalmic Receptionist

2 weeks ago


Calgary, Canada Cloudbreak University District Full time

**Ophthalmic Receptionist**

Cloudbreak University District

Full-Time

**Position Summary**
Under direction of Clinic Manager, the Medical Receptionist performs a variety of clerical duties in support of patient care delivery and medical office operations and demonstrates workplace effectiveness to assure communication of Cloudbreak University District mission and core values.

**Responsibilities**:

- Welcomes patients and visitors in person or on the telephone, and answering or referring inquires;
- Answering phones and taking messages;
- Interview patients to complete intake forms or other documents, or help patients complete health history forms
- Keep patient areas; exam rooms and waiting rooms, clean orderly and stocked with all supplies
- Scheduling appointments according to guidelines;
- Able to promote and maintain good patient relations and patient confidentiality;
- Set up and maintain records management systems, including classifying and coding electronic and hard-copy files.
- Obtaining and confirming patient information for healthcare billing;
- Operating common business equipment including but not limited to printers, copiers, and computers;
- Report to procurement team regarding business office supplies and maintaining inventory
- Maintaining an organized work environment in a fast-paced environment.

**Skills & Qualifications**
- Completion of MOA Certification is considered an asset
- Typing speed of 45WPM or more is essential;
- Excellent patient service skills;
- Possess sound written and verbal communication and multi-tasking skills
- Present a cheerful, friendly and professional image to patients and fellow employees;
- Proficient computer skills, highly skilled in MS Word, Excel, Outlook;
- Ability to quickly grasp and adapt to new programs and equipment;
- Experience with ACCURO EMR considered an asset;
- Self-motivation and pride in their work to deliver patient service excellence;
- Ability to demonstrate attention to detail, consistent initiative and team attitude;
- Ability to demonstrate critical thinking skills, decisive judgment, and the ability to work both independently and with a team;
- High school diploma or equivalent;
- Minimum one year of medical office experience preferred;
- Knowledge of medical terminology preferred;
All applicants must provide proof of qualifications (certifications) and a current police information check (PIC) including vulnerable search at the applicant’s expense. The results of the PIC may alter or revoke any offer made by Cloudbreak University District.

**Benefits**:

- Extended health coverage
- RRSP Matching Program
- Competitive Performance Bonus’
- Tuition / Education Reimbursement Opportunities

**Schedule**:

- 8-hour shift
- Monday to Friday
- No weekends

Schedule:

- 8 hour shift

Work Location: In person