Service Administrator

2 weeks ago

Calgary, Canada Element Refrigeration & HVAC Ltd. Full time

**Who you are**:
You are a highly organized, reliable person, who enjoys the challenge of ensuring documents, processes and information are accurate. You are a detailed orientated, energetic, strong multi-tasker that can balance many tasks and priorities.

**Who we are**:
Element Refrigeration & Air Conditioning is a reputable commercial refrigeration and HVAC company dedicated to service through quality, integrity and customer-service.

Our core values are:

- Fair
- Accountable
- Work with Passion
- Exceptional Service
- Amazing Relationships
- Success together safely

As a Service Administrator you will be responsible for supporting daily operations to ensure documentation accuracy and that all necessary parts and information are available to field mechanics, facilitating smooth service operations. We are looking for someone who takes pride in being meticulous.

**Key Responsibilities**:

- Support with maintenance contracts by ensuring equipment lists are accurate and up to date
- Update maintenance contracts as needed
- Ensure maintenance inventory is up to date and accurate
- Assist Operations Manager to get the maintenance scheduled and organized
- Create Purchase Orders (PO’s)
- Order parts on behalf of the Service team
- Support the Service team by inputting data into estimate templates
- Double check the accuracy of estimates for Service and Operations Manager
- Ensure all clients records are up to date in Jobber
- Support the accounting and operations team with inventory management
- Support the Operations Manager with administrative tasks, as required

**Requirements**:

- Proven experience in administrative roles that require a high attention to detail
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent computer skills and ability to learn new software platforms quickly
- Strong organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information.
- Good communication skills and ability to work as part of a team.
- Experience in the construction industry is helpful, but not required
- All applicants are required to have an Open Work Permit, Permanent Resident or Citizenship

**Location**:
In-office

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 8 - 20 per week

**Benefits**:

- Flexible schedule
- On-site parking

**Experience**:

- Administrative: 1 year (required)

Work Location: In person

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