Medical Office Assistant

1 week ago

Vancouver, Canada WELL Health Technologies Corp Full time

**Position: MEDICAL OFFICE ASSISTANT (MOA)**

**Type: Full Time**

**Location: Vancouver**

**Company Overview:
**Position Summary**:
The Company is currently searching for a motivated team player to join the exciting fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.

**Key responsibilities**:

- **Administrative duties** - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing.
- **Lab Duties -** include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
- **Patient Care dutie**s - Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
- **General duties** - Ensure to keep patient information confidential and secure at all times. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.

**Requirements**:

- High school diploma or the equivalent
- Exceptional customer service skills
- A Team Player
- Strong verbal and written communication skills
- Attention to detail and ability to plan, organize, and prioritize work.
- Ability to work independently as well as with a team.
- Ability to analyze, problem solve and take initiative.
- Open and accountable
- Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
- Experience as a MOA or MOA programs certification is an asset.
- Experience with EMR system OSCAR and a good understanding of MSP billing are assets.

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