Lease Portfolio Retention Specialist

2 weeks ago

Burnaby, Canada Destination Auto Group Full time

Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada's Best Employers for Recent Graduates for 2022, **Destination Toyota Burnaby** is looking for a **Lease Portfolio Retention Specialist** who is looking to take the next step within their career This is an excellent opportunity for a highly adaptable person looking for a multifaceted and fast-paced environment within a growing automotive company.

We provide full in-house training We are ultimately looking for team members with the right attitude and willingness to grow

**It's Different Here**:

- What we can provide for you**:

- Comprehensive internal sales foundation training program.
- A competitive compensation plan
- Enhanced group health benefits program.
- An environment that is friendly, respectful, collaborative and ultimately supports your success
- Long term and accelerated career opportunities

**What you'll be doing**:

- Provide health checks on guests' current equity in their vehicles.
- Provide upgrade quotes.
- Appraise vehicles in conjunction with sales managers.
- Work to create trade cycle of 30 months for lease customers, and 42 months for finance customers.
- Operate in a professional and ethical manner with the highest regard to exemplary customer service.
- To have up-to-date product knowledge of all vehicles makes and models including competitive brands.

**What we need from you**:

- The ability to welcome our guests to the dealership as if it were your own home
- ** Previous Automotive Experience** as a Sales Manager, Business Manager, Lease Portfolio Manager or Sales Advisor is desirable.
- Ability to follow policies and procedures.
- You are socially focused and cherish building and maintaining relationships.
- Ability to qualify for a VSA license and/or already have one.
- Can operate independently in a fast-paced environment while ensuring quality is best-in-class
- Ability to speak Korean, Mandarin, Cantonese, or Punjabi is an asset
- **Valid BC driver's License with a clean driving abstract.**

If this sounds like you submit your resume to our human resources team today.

Destination Auto Group is an equal opportunity employer.

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