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Commercial Dispatcher- Sales and Service

2 weeks ago

Greater Sudbury, Canada Kal Tire Full time

Are you seeking a customer service role where you’ll be part of a collaborative team that is dedicated to problem solving, safety and helping grow customer relationships?

Kal Tire is seeking a **Commercial Dispatcher
- Sales and Service** to join our Sudbury Team.

**About the Role**:

- Learn Kal Tire’s POS and other software systems
- Responsible for creating a welcoming environment to our customers
- Providing service quotes, processing sales transactions, and being a product and service expert
- Provide information about work orders and relay customer notes to drivers
- Work in a collaborative Team environment
- Schedule truck maintenance & other duties

**We Offer**:

- Competitive wages based on experience.
- Comprehensive benefits package, including dental, vision, medical, massage therapy, and Employee Assistance Program
- Profit sharing program and RRSP matching
- Paid vacation
- Paid training program
- Employee Perks and discounts on tires, services and more
- Opportunity to work with a well-established Canadian company with 70 year of business excellence and ongoing growth
- Clear advancement opportunities at every level

**What you bring**:

- You enjoy creating and building long term customer relationships
- You are a self-starter committed to maintaining a positive, collaborative, and supportive workplace
- You have 2 years' experience in a customer service, counter or inside sale role
- You have demonstrated understanding of automotive/ related industry
- You are organized and can multitask with ease
- You are computer savvy and able to learn and manage multiple systems at once
- Prior call centre or dispatch experience is an asset

**Hiring Process**

Upon shortlist, you will be contacted by a member of our team and invited to an onsite interview with a possible walkthrough of the store including the service area so please dress accordingly. Additionally, as part of our standard hiring process, prospective Team Members at the Job Offer stage will be requested to undergo a Canadian Criminal Record Check.

**Our Inclusive Culture