Quality & Temperature Services Specialist

ATS Healthcare is a Canadian company that has been providing transportation services for over 25 years. Today, ATS Healthcare is focused on delivering the products Canadians require for improved health and well being. Whether shipping to a hospital, medical facility, pharmacy or residence, our temperature-controlled transportation solutions ensure your time-definite shipments are delivered into the right hands.

Located in all major metropolitan cities across Canada, the ATS Healthcare family included over 600 employees that each plays a critical role in our vision of building enduring relationships, by delivering integrated solutions with passion and innovation

Come join us in making a difference for Canadians coast-to-coast At ATS Healthcare we partner with the top manufacturers, producers and distributors of pharmaceutical products, medical devices, medical surgical products and equipment, OTC, natural health, and consumer health products.
- **We are a quality-driven organization that focuses on developing value to our clients and our client’s customers. We want our employees to succeed If you are unsatisfied with the status quo and amazing at two-way communication, come be awesome with us We are in the people business...**_

**Position**:Quality & Temperature Services Specialist

**Location**:Vaughan, ON

**Type of Employment**:Monday to Friday

What to Expect

The Quality & Temperature Services Specialist is responsible for ensuring that ATS is in compliance with all internal regulations and controls when shipping customer product, including Temperature Management and the timely completion of deviation investigations and Corrective and Preventative Actions (CAPAs).

**RESPONSIBILITIES**:

- Ensure compliance with the Health Canada Guideline GUI-0069, GUI-0001 (Good Manufacturing Practices (GMPs)), Controlled Drugs and Substances Act
- (COS and Customer transportation related processes
- Maintain and ensure compliance with the ATS’s standard operating procedures (SOPs)
- Ensure that all SOP's are current
- Maintain all records required for audits and/or inspections
- Prepare and participate in Customer Audits of ATS facilities
- Prepare various reports as required (Mapping studies).
- Deviation reports within specified timelines
- Develop investigation plans and strategies
- Coordinate immediate actions in conjunction with department management upon identification of a non-conformance
- Utilize problem-solving and root cause analysis (RCA) techniques to determine root cause and contributing factors including root cause analysis meetings with key stakeholders
- Author investigation reports
- Generate and manage CAPA records. Implement CAPA plans and review CAPAs to determine their effectiveness
- Complaint notifications and perform Complaint investigations, as required.
- Support and/or perform tasks within QA department including SOP Management, Change Control, Compliance, etc. as required
- Any additional duties as required

**QUALIFICATIONS**:

- Minimum bachelor’s degree in science
- 1-3 years of experience (Operations within the Pharmaceutical Industry preferred)
- Experienced with quality systems i.e., CAPA, Change Control, deviations, etc. is an asset
- Experience supporting customer audits and/or deficiency responses is an asset
- Strong computer skills
- Effectively communicate in English (oral and written)
- Well-developed organizational and time management skills

**Benefits of Working for ATS**
- Grow with us - an average tenure of an ATSer is 5 years and we like to promote from within We look for ways to enhance careers.
- Want to further develop yourself? ATS provides tuition assistance to programs that are beneficial to your job with us.
- Our flexible benefits plans provide ATSers the ability to choose a benefits plan that works for their situations.

We would like to thank all applicants in advance; however, only those being considered for an interview will be contacted. **Please no calls**.

*Successful applicants will be asked to complete a background check and provide references from a former employer(s).

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee assistance program
- Extended health care
- Life insurance
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- VAUGHAN, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Operations within the Pharmaceutical Industry: 3 years (required)
- quality systems: 1 year (preferred)
- customer audits: 1 year (preferred)
- deficiency responses: 1 year (preferred)

Work Location: One location