Hotel Night Auditor

2 weeks ago

Kingston, Canada DoubleTree Home2 Suites Kingston Full time

The Night Auditor will be the face of the hotel overnight and will be required to provide guests with exceptional customer service both in person and over the phone. You will also be required to reconcile and complete all daily transactions. You will assist guests by answering any inquiries and requests they may have which includes resolving issues and recording complaints.

Primary Responsibilities:

- Prepare the daily night audit proceedings and system back-ups.
- Audit, balance and report on all cash and credit operations to include but not limited to over/short figures, deposits, counts, house charges, postings, etc. and reset all registers to ensure accurate, timely information.
- Audit, balance, post and report on the front desk to include but not limited to; room charges, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits to ensure accuracy and verify proper cash handling procedures are followed.
- Ensure any discrepancies are reported and brought to the attention of the Accounting Manager and Front Office Manager.
- Prepare and input statistics and income journal sheets for preparation of daily reports.
- Assist in taking and placing wake-up calls, as needed.
- Perform the duties of Guest Service Agent including check in/check out.
- Perform the duties of Bell/Door/Valet/cleaning/room checking.
- Have thorough knowledge of emergency and front office procedures.
- Ensure the safety and well being of guests and staff during the overnight period.
- Other duties as assigned.

Qualifications:
Completion of high school diploma or equivalency

Prior front desk or night audit experience is an asset

**Skills**:Excellent communication skills in English, French an asset

Excellent organizational, interpersonal, and administrative skills

Proficient or familiar with computerized systems

Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations

Present a high degree of professional work ethic and image

Availability to night shifts any day of the week including weekends and holidays

Physical Demands:
Carrying or lifting items weighing up to 50 pounds

Moving about the public areas

Handling objects, products and computer equipment

Remain statutory for extended periods of time

Bending, stooping, kneeling

**Job Type**: Part-time

Pay: $19.87 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Every Weekend
- Holidays
- Monday to Friday
- Night shift

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Hotel Night Auditor

    1 week ago

    Kingston, Canada DoubleTree Home2 Suites Kingston Full time

    The Night Auditor will be the face of the hotel overnight and will be required to provide guests with exceptional customer service both in person and over the phone. You will also be required to reconcile and complete all daily transactions. You will assist guests by answering any inquiries and requests they may have which includes resolving issues and...

  • Night Auditor

    11 hours ago

    Kingston, Ontario, Canada Quality Inn and Suites Full time US$40,000 - US$60,000 per year

    Join a growing hotel companyAt our Quality Inn & Suites Kingston we are building our team with highly focused service oriented professionals.Guest Service is our passion. Enthusiastic delivery of creative Guest service initiatives is essential.NIGHT AUDITORSome of the job responsibilities include but are not limited to:-Deliver on our service promise to our...

  • Night Auditor

    10 hours ago

    Kingston, Canada Holiday Inn Kingston Waterfront Full time

    **THE ROLE**: Night Auditor is responsible for the reconciliation and completion of all daily transactions. Along with the accounting functions of the role, the Night Auditor also provides guest services to guests during the overnight hours, handling and helping to resolving issues as they arise. **ACTIVITIES**: The duties and responsibilities for the Night...

  • Night Auditor

    2 weeks ago

    Kingston, Canada Delta Hotels by Marriott Kingston Waterfront Full time

    **Because Every Moment Matters - Even After Hours!** As the backbone of our Experience Maker team, our Night Auditors oversee the operations of the hotel overnight. You’ll ensure that guests arriving late are warmly welcomed and checked in with professionalism and care. While guests rest, you’ll prepare the Front Desk for the day ahead by posting room...

  • Night Auditor

    1 week ago

    Kingston, Canada Delta Hotels by Marriott Kingston Waterfront Full time

    **Because Every Moment Matters, Even After Hours!** As the backbone of our Experience Maker team, our Night Auditors oversee the operations of the hotel overnight. You’ll ensure that guests arriving late are warmly welcomed and checked in with professionalism and care. While guests rest, you’ll prepare the Front Desk for the day ahead by posting room...

  • Night Auditor

    1 week ago

    Kingston, ON KL B, Canada Easton's Group of Hotels Inc. Full time $40,000 - $60,000 per year

    Are you detail-oriented, dependable, and passionate about hospitality and numbers?The Kingston Marriott Hotel is looking for a Night Auditor to support our overnight operations and ensure accurate financial reporting. If you enjoy working independently, solving problems, and being a key part of hotel operations, we'd love to welcome you to our teamWhy Work...

  • Guest Services Agent/night Auditor

    2 weeks ago

    Kingston, Canada Comfort Inn Kingston Full time

    **THE OPPORTUNITY**: Part Time GUEST SERVICE REPRESENTATIVE / NIGHT AUDITOR Comfort Inn Hwy 401 Kingston REPORTS TO Front Office Manager **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of...

  • Night Auditor/Receptionist

    3 days ago

    Kingston, ON KM E, Canada Best Western Full time $78,400 per year

    Job SummaryThe Night Auditor is responsible for balancing and auditing the hotel's daily transactions, ensuring accuracy in financial reporting, and providing excellent guest service during overnight hours. This role is a combination of front desk responsibilities and accounting duties, ensuring smooth overnight operations.Key ResponsibilitiesGreet,...

  • Night Auditor/guest Service Representative

    6 days ago

    Kingston, Canada The Delta by Marriott Kingston Waterfront Hotel Full time

    A Night Auditor holds the position of being the ambassador for welcoming guests for their overnight arrival. This position will entail problem solving guests concerns and proactively exceeding guests’ expectations throughout check-in, settling their room and food charges, balancing accounts, and preparing Front Desk systems for next day. **DUTIES &...

  • Guest Service Representative/night Auditor

    1 week ago

    Kingston, Canada Holiday Inn Express & Suites Kingston Central Full time

    **The Job** As a Guest Services Representative / Night Auditor, you will play the dual role in ensuring exceptional guest experiences and seamless overnight operations. By day or night, you are the welcoming face of the hotel—creating memorable interactions, handling arrivals and departures, and assisting guests with professionalism and care. During...