Account Manager

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.
- Kitchener (ON), Canada
- 158955

Account Manager

**Account Manager**

The Account Manager is responsible for all Unitron sales and is the primary point of contact for the brand in the assigned region. The Account Manager prepares and implements sales and promotional strategies to ensure that sales results are achieved/exceeded. The Account Manager has responsibility for sales activity in Southwestern Ontario.

**Responsibilities**:

- Responsible for meeting and achieving budgeted sales and ASP (average selling price) targets, territory planning, and reporting.
- Develops sales strategies for targeting and onboarding new clients, and to grow the existing customer base.
- Face to face training and demonstrations as needed in clinic.
- Provides training and support for clinicians, as well as patient troubleshooting in clinic and remotely as needed.
- Plans, schedules and maintains contact with customers, while meeting/exceeding call volume and customer interaction requirements as part of the role.
- Participates in trade shows, conventions, seminars, and customer events.
- Keeps abreast of recent technological changes, and demonstrates in-depth knowledge of Unitron products, software and value added services.
- Works in collaboration with other departments in establishing strategic initiatives and plans of action to support territory growth.
- Other duties as assigned by the Director, Unitron.

**Travelling Requirement**:20% in Ontario

**More about you**:

- Completed Secondary School

**Nice to Have**: Bachelor’s degree in business, Sales or Marketing

Master's degree in Audiology or Hearing Instruments Specialist diploma.

Background in medical, technical products or Audiology.
- Minimum 2 years of B2B sales experience / account management.

**Nice to Have**: 2+ years’ experience in field sales management

Experience in medical device sales

Experience in sales funnel management
- Detail oriented, strategic mindset, Strong time-management and follow up skills
- Strong negotiation and closing skills
- Ability to influence and persuade

**Additional Requirements**:Ability to understand audiology technology and willingness to travel overnight frequently

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you
- Exciting and challenging work environment
- Collaborative culture
- Opportunities for continuous self-improvement
- Opportunities for flexible hybrid model work environment
- A company that values diversity and inclusion
- Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
- Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work:
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer