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Operational Support Specialist

3 weeks ago

Markham, Canada Compucom Full time

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It We’re looking for a **Operational Support Specialist** to join our team.
- Ensure transition into any CompuCom DC is completed based on the known Client requirements.
- Reporting: (WIMS / MicroStrategy automation set up)
- Standard Conference Calls with Account Team
- Communication of Project Status and risks within the CompuCom DC facilities
- Process and maintain performance metrics with the Client / Account Team