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Receptionist

2 weeks ago

Calgary, Canada Glazen Nails Full time

Job Summary:
Glazen Nails is looking for a full-time receptionist, with weekday availability.

We are a diverse, passionate team united by our commitment to provide our clients with a friendly and warm experience in customer services. Your role is crucial in maintaining a welcoming and organized atmosphere in our salon.

**Responsibilities**:

- **Greeting and Welcoming Clients**: Warmly welcome clients as they enter the salon, ensuring they feel valued and comfortable.
- **Scheduling Appointments**: Manage the appointment book efficiently, scheduling nail services, and accommodating client preferences.
- **Handling Payments**: Process payments accurately, including cash, credit/debit cards, and gift certificates.
- **Maintaining Cleanliness**: Keep the reception area tidy and organized, ensuring a clean and inviting environment for clients.
- **Product Knowledge**: Stay informed about salon services, products, and promotions to assist clients effectively.
- **Assisting Nail Technicians**: Support nail technicians with client check-ins, ensuring smooth transitions between appointments.
- **Resolving Client Issues**: Address client concerns or complaints with empathy and professionalism, seeking solutions to ensure client satisfaction.

**Requirements**:

- Previous experience in customer service or receptionist roles preferred.
- Excellent communication and interpersonal skills.
- Strong multitasking abilities.
- Proficiency in using salon management software or willingness to learn.
- Passion for the beauty industry and a friendly, positive attitude.

**Job Types**: Full-time, Permanent

Pay: From $16.00 per hour

Expected hours: No less than 36 per week

Additional pay:

- Tips

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person