Receptionist
7 days ago
**Job Title**:Receptionist
**Status**:Full-Time
**Department**:Administration
**Reports to**:General Manager
**Location**:Murdoch Manor
**Hours/Week**: 37.5
***:
The Receptionist manages multiple priorities that will help in ensuring all administrative and financial activities are completed with a high level of accuracy. This includes managing the intake process, trust accounts, payroll functions, Share-point system, Yardi, as well as all accounts payable functions. The Receptionist’s role will include engaging with tenants from a range of socio-economic backgrounds and focused on engaging with them with compassion and solve any problem creatively
**KEY ACCOUNTABILITIES (INCLUDE BUT NOT LIMITED TO)**:
- Manage the tenant intake process-
- Oversee the trust accounts for clients in the building which includes, depositing, retrieving funds and balancing accounts-
- Maintains the tenant databases-
- Responsible for all accounts payable functions-
- Type, edit and submit correspondence for senior leadership team-
- Oversee and co-ordinate office administrative procedures.-
- Maintain employee uniform allocations-
- Review, evaluate and implement new administrative procedures.-
- Keep important information and documents organized physically and electronically.-
- Co-ordinate and plan for office services such as equipment, office supplies, parking etc.-
- Responsible for tracking inventory and maintaining records.-
- Assemble data and prepare periodic and special reports, manuals and correspondence-
- Occasional coverage of the front desk/reception.-
- Assist in scheduling the onboarding of new staff.-
- Maintain strict confidentiality with regards to business and client information.-
- Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in TPFA’s policies and procedures manual.-
- Complete other duties as assigned.**Attributes**:
Customer service oriented.-
- Strong written and oral communication skills.-
- Ability to deal with continuous interruptions (remain focused during distracting and stressful situations).-
- Must be able to handle multiple tasks in a busy environment.-
- Ability to work in a team environment.-
- Great attention to detail and ability to meet strict deadlines.**EDUCATION AND EXPERIENCE**:
Completion of a post-secondary certificate/ diploma from an Administrative Assistant program is strongly preferred.-
- Office Management or Administrative background will be a strong asset.-
- Minimum of three years’ experience in a similar role is required.-
- Previous experience working in a supportive living environment will be an asset.-
- Good working knowledge of Microsoft Office Suite.-
- Advanced First Aid Certificate is strongly preferred.-
- A certificate in payroll system will be considered an asset.**WORKING CONDITIONS**:
This industry requires empathy for and an understanding of the needs of seniors and requires a complete and current **(within six months) Vulnerable Sector Check including a Criminal Background Check**. This position is a fast-paced, challenging working environment. The ability to be flexible to meet the demands of this work environment is required for success.
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