Dental Receptionist/assistant

7 days ago


St Catharines, Canada Dr. Bak Dental Full time

**Job Overview**

**Responsibilities**
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule and confirm appointments using dental software such as Dentrix or Epic.
- Maintain accurate patient records and manage electronic medical records efficiently.
- Answer phone calls and respond to inquiries regarding services, appointments, and insurance information.
- Handle patient billing and payment processing with attention to detail.
- Ensure the front desk area is organized and welcoming at all times.
- Collaborate with dental staff to ensure seamless patient care and communication.
- Stay informed about dental terminology and office procedures to assist patients effectively.

**Requirements**:

- Previous experience as a Dental Receptionist or in a medical office setting is preferred.
- Proficiency in using dental software systems such as Open Dental, ABELDent or similar is preferred.
- Familiarity with electronic medical records management.
- Strong understanding of medical terminology related to dentistry.
- Excellent communication skills, both verbal and written, with a friendly demeanor.
- Ability to operate phone systems and manage multiple lines efficiently.
- Strong organizational skills with attention to detail in managing patient information.
- Ability to work effectively in a fast-paced environment while maintaining professionalism.
- Mon-Thurs (Alt Sats if needed)

Join our team and contribute to creating a positive experience for our patients while supporting the essential functions of our dental practice.

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person


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