Operations Supervisor

2 days ago

Vancouver, Canada Domus Building Cleaning Company Ltd. Full time

**Job Title**

Operations Supervisor

**Position**

Full time Evening

**Location**:
Vancouver Island

**Language Requirements**:
English

**Employer Name and Contact Information**

**Alpine Building Maintenance Inc.**

**8291 92 St #211**

**613-295-1763**

**Position Summary**

Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine’s brand of “Reflecting Excellence” distinguishes it from others. We aspire to always be the best, by delivering on our promises, exceeding our clients’ and employees’ expectations.

**Job Overview**:
Servicing our most valued clients, the Operations Supervisor supervises groups of sites within a territory, managing subcontractors to ensure the scope of work is completed, providing training, liaising with the client’s Store Managers, resolving issues or preventing escalations, and conducting inspections to assure quality. The Operations Supervisor acts as the first point of contact for the client regarding operations, escalations, and work orders. The Operational Supervisor will require flexibility in shift times, as interaction with the night cleaning crew will also be required. Frequent travel within a geographic region is required and must have valid driver’s license with clean driving abstract.

**Duties and Responsibilities**:

- Participates in the hiring, training, and supervision of subcontractors and their activities
- Ensures that subcontractors are compliant with requirements such as security clearances, GST, business licensing, WCB, liability insurance, etc.
- Ensures that Alpine standards are adhered to through subcontractor work
- Conducts weekly or monthly audits or site inspections to ensure that work is completed as required and completes reports using technology
- Liaises with clients to ensure that performance standards are met, and complaints are addressed
- Prevents problems from escalating
- Ensures that scheduled hours and actual hours are in line with budget
- Oversees or coordinates equipment repairs
- Ensures subcontractor hours are in line with budget

**Required Skills/Abilities**:

- Minimum of 3 years in supervisory role
- Proven track record of successfully manage contracts, client relationships, and staff development.
- Proven experience in managing large-scale contracts and budgets.
- Ability to work in a fast-paced, dynamic environment,
- Excellent communication and negotiation skills.
- Strategic thinking with the ability to initiate and drive new operational initiatives,
- Experience in budgeting, work loading, and cost controls.

**We offer**:

- Base salary
- Monthly Vehicle and Gas allowance
- Benefits plan
- Training and leadership development opportunities
- Career growth and progression opportunities

**How to Apply**

Send Your Resume To:
Phil Adams

Phone Number:
613-295-1763

Fax Number:
613-741-3488

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