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Operations Supervisor
2 days ago
**Company**:
BC Maritime Employers Association
**Industry**:
Training Safety & Recruitment
**Level**:
Fully On-Site
**Job Family**:
Operations Supervisor
**Location**:
Vancouver, BC
**Compensation**:
Salary + Benefits
OVERVIEW
OPERATIONS
The Operations Supervisor will provide regular coaching, guidance and evaluation for trainers to ensure trainees receive fair, consistent, effective and timely training within specified timelines and budgets.
REPORTING STRUCTURE
Reporting to the Senior Manager, Training Operations, the Operations Supervisor is responsible for day-to-day management of worksite trainers and for directing the successful delivery and continued improvement of...
RESPONSIBILITIES
MANAGEMENT
Managing the work of unionized trainers, trainees and coordinators. Arranging and supervising retraining, evaluation and documentation as required. Ensuring BCMEA management rights are represented.
TRAINING SUPERVISION
Responsible for the on-site delivery of the Quarterly Training Plan targets to ensure that the right people, with the right skills are in the right place, at the right time. Determining the quantity and frequency of training to ensure...
QUALITY ASSURANCE
Responsible for the quality of training programs to ensure that rated workers will be able to productively and safely perform work for our members. Ensure justification for training outside of budgets.
PROJECT MANAGEMENT
Project management support for Terminal expansions and installation of new equipment that requires training to workers in advance of going live.
TEAM COVERAGE
Providing coverage in Operations Supervisor capacity at Waterfront Training Centre (WTC) as required in day and afternoon shifts.
TECHNICAL
TEAMWORK
Fostering collaborative working relationships with member company representatives, union trainers and coordinators.
SAFETY
Maintaining the safety and quality of our training operations is essential.
COMPLIANCE
Validating course content ensuring that it is current, relevant and meets regulatory compliance.
LEADERSHIP
Responsible to lead by example and routinely complete in field leadership interactions with trainers and trainees.
ANALYSIS
Analyzing existing training programs to analyze and assess quality and efficacy.
**REQUIREMENTS**:
EXPERIENCE
Previous experience delivering on-the-job training, particularly in a unionized environment, is an asset. Alternative experience coaching and mentoring on the job in a unionized environment acceptable. Experience...
MANAGEMENT
Ability to successfully manage personnel and multiple projects on time and on budget. Self-motivated and the ability to work effectively with mínimal supervision.
INTERPERSONAL SKILLS
Excellent interpersonal skills and the ability to engage others professionally on sensitive issues.
DRIVER'S LICENSE
Driver’s License and access to own vehicle required.
CRITICAL THINKING
Aptitude for critical thinking, problem solving and the ability to resolve issues in a timely manner.
TRANSPORT CLEARANCE
Transport Security Clearance Eligible.
EDUCATION
University degree in business, engineering, logistics and/or professional development in Health and Safety and 5+ years supervisory experience preferred or increased supervisory experience would be considered.
ANALYSIS
Strong analytical aptitude, proven research skills and the ability to assess and interpret data.
COMMUNICATION
Good oral and written communication skills.
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MICROSOFT
Advanced user of Microsoft 365.
