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Program Manager

2 weeks ago

Montréal, Canada Intelcom | Dragonfly Full time

Prêt à relever le défi ?

Key Responsibilities:

- Project Coordination: Assist the Director of Operational & Technology Platforms in developing project plans, timelines, and deliverables for the digital transformation program.
- Stakeholder Management: Liaise with internal teams (i.e. IT Development & Engineering, AI, Operations, Finance, Human Capital, Marketing, Automation, Continuous Improvement and Engineering ) and external vendors to ensure alignment and smooth communication.
- Meeting Facilitation: Schedule, coordinate, and document project meetings, prepare agendas, and ensure follow-up on action items.
- Project Tracking: Monitor project progress using tools like MS Project, Jira, and other project management software. Track deadlines, milestones, and project resources.
- Budget Support: Assist in tracking project expenses, ensuring adherence to the allocated budget, and processing invoices related to project activities.
- Risk Management: Identify potential project risks and support in the development of mitigation strategies.
- Documentation: Maintain comprehensive project documentation, including meeting minutes, status reports, and updates to stakeholders.
- Change Management: Assist in planning and implementing change management activities, including training schedules and communication plans for project rollouts.
- Reporting: Prepare weekly status reports and dashboards for senior management to provide visibility into project progress and challenges.

Qualifications:

- Bachelor’s degree in business administration, project management, IT, or related fields.
- 6-8 years of experience in project coordination or management, preferably in digital and operational transformation or technology-related projects.
- Experience in project management or operations in a logistics and transportation industry
- Knowledge of project management methodologies (Agile, Waterfall) and tools (e.g., Jira, MS Project).

Personal Attributes:

- Problem-solving mindset with the ability to anticipate project needs.
- Ability to work in an extremely fast-paced environment and manage competing and changing priorities.
- Detail-oriented with a strong focus on accuracy and deadlines.
- Collaborative team player with excellent interpersonal skills.
- Exceptional problem-solving abilities and the capacity to grasp new concepts quickly
- Strong analytical skills and the ability to think critically and make data-driven decisions
- Strong organizational, time management, and multitasking abilities.
- Excellent written and verbal communication skills.
- Familiarity with digital transformation initiatives, especially in transportation or logistics, is a plus.
- Proficiency in MS Office Suite (Excel, Word, PowerPoint) and Jira
- Proficiency in French and English

What we offer:

- Competitive compensation package.
- Group insurance plan and RRSP after 3 months.
- Hybrid role, working location is Montreal (QC); expectations is 3 days per week in the office.
- Training program and reimbursement of professional title fees.

Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom.

Notre objectif est simple : dans un secteur d’activité en constante évolution, nous ne nous contentons pas de suivre, nous prenons les devants. En plus de nous démarquer grâce à des méthodes de livraison et à des services novateurs, Intelcom opère aussi une transformation technologique où l’intégration de l’expérience client et les technologies logistiques sont au cœur de son évolution.

Chez Intelcom, nous savons que l'expérience se présente sous plusieurs formes et nous nous engageons à créer une culture où la différence est valorisée. Nous sommes toujours à la recherche de personnes talentueuses et diversifiées pour rejoindre nos équipes. Avec plus de 60 centres de livraison à travers le Canada, nous avons peut-être la la bonne opportunité pour vous.