Manager - Investigations

**Job Summary**

Faire les enquêtes concernant les réclamations de l’unité Enquêtes spéciales. Analyser et documenter les demandes de règlement potentiellement frauduleuses. Diriger en assumant des responsabilités liées aux RH. Gérer et surveiller généralement le personnel de supervision, le personnel rémunéré à taux horaire ou le personnel de fonction, en plus de voir à l’établissement des directives générales destinées aux membres du personnel.

**What is the opportunity?**

As Manager of Investigations, you conduct and lead complex fraud-related investigations which mitigate financial, reputational, regulatory and legal risk using established investigative procedures and in accordance with RBC policies. You share responsibility for all components of the Fraud Management Value Chain with peers and the Senior Manager.

**What will you do?**
- Conduct and lead complex, confidential, cross-platform investigations with a particular focus on asset recovery and loss prevention as well as intelligence gathering and criminal prosecution of offenders in appropriate cases
- Earn the respect of internal partners for knowledge applied and professional and balanced approach to investigations
- Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardized reporting in a timely manner
- Attend court and provide expert evidence on behalf of RBC when required
- Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness
- Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC

**What do you need to succeed?**

**Must-have**
- Minimum 5 years’ experience in crime investigation/audit
- Proven interview skills; proven report writing skills
- Major investigation experience
- Experience in gathering and preserving evidence and presenting the evidence before the courts
- Able to lead by example through provision of knowledge, cooperation and teamwork

**Nice-to-have**
- In depth knowledge of criminal law
- Knowledge of Canadian Securities Legislation / Regulations
- Knowledge of banking processes
- Experience working on the following: internal/external cyber fraud investigations, various mobile or digital payment/wallet solutions, various online 3rd party payment solution providers

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to take on progressively greater accountabilities

**Job Skills**

Coverage Analysis, Dealing with Disorder, Decision Making, Information Capture, Insurance Claims Investigations, Insurance Fraud Investigations, Liability Loss Control, Litigation Management, Loss Assessment, Risk Assessments

**Additional Job Details**

**Address**:
VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

**City**:
VANCOUVER

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
GROUP RISK MANAGEMENT

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-06-11

**Application Deadline**:
2025-06-26

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

**Join our Talent Community**

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.