Data Management Analyst

Company:
ClaimsPro LP - International Programs Group

Data Management Analyst - Full Time, Remote (Anywhere in Canada)

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention.

Reporting directly to the Data and Analytics Manager, the Data Management Analyst will be responsible for advancing data governance practices and principles within IPG. Building and delivering documentation, managing master data sets, working within existing systems and identifying opportunities to improve data quality will be primary responsibilities. Additional duties in business communications, and quality reporting as required.

Organizational Alignment:

- Operational effectiveness and efficiency: work closely with Managers, peers, business users and IT
- Customer Service: deliver prompt and professional responses to business requests, communicate effectively with business stakeholders and external clients
- Quality: continuously seek opportunities to increase the performance, reliability, security, and functionality of business and reporting processes
- Relationships: build strong relationships with internal teams as well as internal business users and external clients

Key Performance Factors:

- Gathers requirements from business units and translates those to programmers and developers
- Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
- Support highly complex business processes with accurate and timely reporting of information
- Execute assigned tasks/projects effectively and in a timely manner
- Communicate status of tasks and projects to management and stakeholders in a timely manner
- Create, implement, and maintain reasonable documentation of all work

Job Responsibilities:
Data Governance - 80%
- Assist in developing data governance implementation plans.
- Gather and document business processes into centralized business glossary and maintain that document.
- Review and recommend changes to further the data governance program and initiatives.
- Identify and action opportunities to closer align business and technical systems process
- Communicate and assist in development of governance process improvements.
- Manage and own reference and master data sets

Reporting Development - 20%
- Work with internal and external stakeholders to gather and document requirements for reporting.
- Monitor and communicate on performance of existing and developed reporting structures.
- Develop reporting solutions in EXCEL and Power BI to meet requirements.
- Support business processes as required to ensure efficient operations.
- Bring an entrepreneurial spirit to drive the role forward within the business and the industry.

**Experience**:

- Diploma in Business Administration or Equivalent Experience
- 2+ years of experience in a similar role
- 2+ years of experience with Excel, ability to work with connected data sources.
- Familiar with business process mapping
- Experience in Finance or Insurance Industry considered an asset
- Strong attention to detail
- Excellent communication skills
- Experience with Power Pivot, Power BI or TSQL and/or DAX will be considered an asset

Competencies:

- Analytical thinker
- Ability to multi-task and handle a high volume of concurrent tasks
- Works collaboratively with others inside and outside of the business to find solutions

Environment/Working Conditions:

- Dynamic environment with tight deadlines, numerous and changing priorities
- Occasional evening/weekend/overtime required for maintenance or emergency response
- All prospective employees must pass a background check
- Remote environment including prolonged periods of computer use