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Assistant Front of House Manager

2 weeks ago

Winnipeg, Canada Leopold's Tavern Full time

WINNIPEG, WE'RE HIRING AN ASSISTANT FRONT OF HOUSE MANAGER FOR OUR OSBORNE VILLAGE LOCATION

We're looking for someone to assist one of our Osborne Village General Managers in all daily operations, including driving sales, strong floor leadership, training, customer service and profitability. Most importantly, this person will support the supervision, guidance, growth, and development of our FOH team.

**Position Overview**

**Your responsibilities include but are not limited to the following**:

- Facilitate a culture and work environment that promotes and encourages the well-being of our team and community
- You will be responsible for assisting your general manager with recruiting and training of all FOH employees
- Help build a network within your local community and create a positive impact
- Help manage staff hours, scheduling, discounts and promotions to maximize profitability.
- Execute flawless operation by using strong communication between all team members, both FOH and BOH
- Assist in distributing tip-outs and verifying and collecting cash-out discrepancies and deposits.
- Monitor wastage
- Manage the floor when on shift
- Help with staff daily communication (Monday Workplace posts, menu rollouts, LTO's, 86'd items, untapped and WP group chats)
- Daily credit card reconciliation
- You'll work some supervising, serving and bartending shifts
- Checking to ensure reservations are up to date.
- Assist in ordering and inventory
- Liquor and beer orders, Pepsi, Red Bull, etc.
- Assist in keeping the building maintenance and upkeep
- Monitor and maintain 7Shifts shift swaps and trades as well assisting with scheduling
- Ensure daily product communication is clear (Such as 86'd items and Untapped)
- Send out GC's and online ordering codes
- Initial interviews, verbal disciplinary notices, and provide follow-ups.
- Nightly reports to the general manager.

**Requirements**:

- You've got a minimum of two years of FOH experience
- Able to take feedback positively and to grow as a leader
- You must practice and execute equal, inclusive and diverse leadership.
- You're good with people.
- Excellent at problem-solving and can think independently.
- You're able to write routine reports and correspondence.
- You've got effective communication skills, and you get how important communication is.
- A natural appetite to help others succeed and grow
- Have the ability to share knowledge and skills with your team
- Exhibit positive floor leadership
- Fill in for your team and step up if they cannot make it work or cannot find proper coverage.
- Organizational and Time Management skills
- Ability to delegate to staff and supervisors
- You have a valid driver's license that you're still legally allowed to use.
- You enjoy being happy and having fun
- AND you must be awesome

Full benefits qualification after probationary period is over

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Restaurant management: 2 years (required)
- Serving: 1 year (preferred)
- Hospitality: 2 years (required)

Work Location: One location