Supervisor, Academic Advising

2 weeks ago

Edmonton, Canada NAIT Full time

**NOTE: This is a temporary position for up to 12 months**

**Key Responsibilities**:

- Coordinate the unit’s operational hours to balance coverage and other essential work.
- Liaise and collaborate between unit, academic areas, and other service areas.
- Research advising and career best practices and literature.
- Provide training and developmental activities for advising staff.
- Monitor and coach staff in service delivery and performance.
- Participate on cross-functional teams.
- Identify, recommend, and/or implement policy and process improvements.
- Handle escalations.
- Ensure quality assurance through regular auditing of advising notes and advising sessions.
- Participate in departmental strategic planning.

**Academic/Career Advising, general and learning focus**:

- Engage students in helping relationships to support academic, personal, and career decisions.
- Develop knowledge of NAIT programs and services.
- Guide students in understanding/navigating NAIT processes and procedures, such as admission, program transfer, withdrawals, immigration and study permit concerns, etc.
- Facilitate information sessions or workshops related to academic advising and/or international focus.
- Collaborate with programs and services at NAIT to facilitate positive student experiences.
- Maintain timely and accurate student records.

**Skills & Abilities**:

- Professional skills, including empathy and communication techniques.
- Decision-making, prioritization, and organization skills.
- Ability to both build and honor trust and relationships.
- Ability to influence and support teams.
- Conflict resolution and de-escalation skills.

**Qualifications**:

- Bachelor’s Degree in a related field required.
- 5 years related experience, including some supervisory experience and experience addressing student, public, external, and staff inquiries/escalations.

**Remuneration**: $69,390.10 - $93,128.36 annually, plus a comprehensive benefits package. (Classification - Student Advisor III).
- This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement_

**Please submit a resume and cover letter to be considered for this opportunity.**

**About NAIT**

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 12 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

**What we offer**

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

**Health and safety**

You can find the latest information on NAIT’s response to COVID-19 at nait.ca/covid19.

**Additional requirements**

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

**Accommodations

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