Advisor, Communications

**Advisor, Communications & Marketing**

**About us**

Immigrant Services Association of Nova Scotia (ISANS) helps immigrants build a future in Nova Scotia. With over 40 years of experience, it is the leading immigrant settlement service agency in Atlantic Canada. It serves over 17,000 clients annually from 200 countries of origin in communities across Nova Scotia, with over 420 full-time and part-time staff, 300+ volunteers, and 98 interpreters.

It delivers innovative and effective programs and services in the sector, fosters organizational partnerships, and applies a diversity and inclusion lens in all its activities. As the front door to many immigrants, ISANS seeks to create a safe, welcoming, inclusive community where all can belong and grow, building a stronger Nova Scotia.

ISANS reflects the diversity of its community, with varied languages, experiences, and unique perspectives that inform its client-centered pathways. Through partnership, professionalism, and accountability, ISANS seeks to empower clients and staff to collaborate, learn, and grow together—personally and professionally.

The Communications portfolio supports ISANS by providing credible, relevant, timely information to newcomers, stakeholders, and communities across Nova Scotia. Our team creates opportunities for newcomers to engage with ISANS, enhancing awareness and understanding of our programs and services to contribute to our mission of helping immigrants build a future in the province. We specialize in strategic counsel, issues management, media relations, digital content development, and crisis communications, utilizing traditional and emerging channels to communicate with diverse audiences effectively.

**About Our Opportunity**

Create an empowering journey: Join ISANS as our Communications and Marketing Advisor

Are you ready to make a lasting impact on the lives of newcomers and shape the future of immigration services in Nova Scotia? ISANS is thrilled to announce an extraordinary opportunity for a passionate Communications and Marketing Advisor to join our dynamic team

In this pivotal and dynamic role, you'll be at the forefront of crafting innovative communication strategies that amplify ISANS' vital work and foster meaningful engagement with immigrants. As a key player in our vibrant, multicultural environment, you'll:

- Develop compelling narratives that resonate with diverse audiences
- Lead integrated communications and Marketing strategies to enhance ISANS' awareness
- Create engaging digital content that showcases our programs and services
- Provide strategic communications advice aligned with organizational priorities

We're seeking a talented professional who thrives in culturally diverse settings and is dedicated to promoting inclusion. Your expertise will be instrumental in building a welcoming community where everyone can belong and grow.

ISANS is seeking two full-time **Advisors, Communications & Marketing** to develop and implement integrated internal and external communication plans and campaigns to raise awareness of ISANS programs and services, advance stakeholder relationships, and expand external audience reach through various channels. Collaborate across teams to plan, execute, and evaluate traditional and digital activities. Support internal communications, ensure brand consistency, and develop and review high-quality content.

Reporting to the Manager, Communications & Marketing, this position is responsible for:
**Communications and Engagement**:

- Develop, implement, and evaluate communications plans, activities, and content calendars for diverse stakeholders
- Create written materials, including feature stories, press releases, FAQs, and newsletters
- Identify and understand audiences to provide guidance, tools, materials, and coaching to internal audiences to ensure target-tailored message delivery
- Ensure organizational messaging and branding consistency
- Define clear, measurable objectives for communication efforts

**Programs Support**:

- Develop, implement, and evaluate communications plans and content based on client needs to inform and attract new immigrants to programs and services and the areas in which we advocate for clients across various channels
- Design online and print materials that bring the ISANS brand to life in creative and engaging ways, building followership among key audiences.
- Advise program staff on communications and public engagement activities
- Manage social media platforms, analyze campaign performance, and monitor media requests
- Develop consistent program messaging and storytelling opportunities aligned to the overall ISANS brand
- Collaborate with program teams to identify opportunities to tell compelling stories through traditional and social media channels

**Internal Communications**:

- Develop, implement, and evaluate internal communication plans, activities, guidelines, and programs designed to provide employees with relevant and timely inform