Assistant General Manager

2 weeks ago

Whistler, Canada Gibbons Whistler Full time

**About Gibbons**:
**Core Purpose**

Making People Happy

**Vision**

To be the most trusted and recommended brand by our team, our guests, and the communities we serve.

Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to Athletes, Artists, and Entrepreneurs as we believe it's these people who shape the world and bring culture to each community we are fortunate enough to serve.

**Values**

Encourage Trust

Have Fun

Show Kindness

Act Like an Owner

Hustle

If the above aligns with your values and career aspirations, we'd love to work with you

**The Role**:
This role will assist the General Manager in overseeing operations at The Adventure Group. This role will serve as a “swing manager” covering both day and nights shifts as required. We're looking for an individual who will be able to form a good understanding for all operations at TAG. The primary focus for this role will be on ensuring an excellent team and guest experience at TAG

**Responsibilities**:

- Implement operational strategy to drive success across the six Gibbons North Stars: Team Happiness, Guest Happiness, Community Happiness, Revenue Happiness, Profit Happiness, and Balance Sheet Happiness.
- Focus primarily on delivering exceptional team and guest experiences through effective leadership and operational management.
- Lead through the Gibbons values and behaviors, promoting alignment amongst all team members.
- Perform administrative duties as required to support operational activities.
- Collaborate with functional departments in head office to ensure alignment of operational initiatives with company objectives.
- Assist with scheduling, recruitment, training, and disciplining of team members to maintain high standards of performance and professionalism.
- Oversee Guest Services team and focus on ensuring optimal base atmosphere and guest experience is delivered at all times.
- Monitor and analyze operational performance metrics to identify areas for improvement and implement strategies for enhancement.
- Coordinate with all departments within The Adventure Group to ensure seamless execution of activities and events.
- Handle escalated customer issues and ensure timely resolution to maintain high levels of guest satisfaction.
- Foster a positive and collaborative work environment to promote teamwork and employee engagement.
- Assist the General Manager as required, overseeing daily operations and implementing strategic initiatives to drive business growth.

**Requirements**:

- A history and passion for hospitality.
- Ability to collaborate effectively with cross-functional teams.
- Strong people management skills.
- Excellent communication, organization and attention to detail.
- Knowledge and experience in the adventure tourism industry a plus.
- Ability to work collaboratively in a fast-paced environment.

**Salary and Team Perks**:

- $50,000 - $70,000 annual salary based on experience and qualifications.
- 50% off F&B across our Gibbons Venues.
- 50% off for Team Members and 20% off for friends and family with The Adventure Group.
- 25% off for Team Members and 20% off for friends and family at The Adara.
- 20% off The Spa at Whistler.
- 3rd party perks at a variety of local businesses.
- Company events

  • Assistant General Manager

    2 weeks ago

    Whistler, British Columbia, Canada Earls Kitchen + Bar Full time

    We are looking for a dedicatedAssistant General Manager - General Manager in Trainingwho is excited to take the next step in their career. As anAssistant General Manager,you'll have the unique opportunity to embark on a journey of discovery and personal growth, learning from the best in the industry as you advance in your professional development.The...

  • Assistant General Manager

    1 week ago

    Whistler, Canada Gibbons Whistler Full time

    **Whistler’s**hottest nightclub is hiring an Assistant General Manager!** About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and...

  • Assistant General Manager

    6 days ago

    Whistler, Canada Gibbons Whistler Full time

    **Whistler’s **hottest nightclub is hiring an Assistant General Manager!** **About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and...

  • Assistant General Manager

    3 days ago

    Whistler, Canada Gibbons Whistler Full time

    We're seeking a dedicated **Assistant** **General Manager** to support the General Manager in leading our team and curating unforgettable experiences at our renowned **Dance Bars**! **About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our...

  • Assistant General Manager

    6 hours ago

    Whistler, Canada Gibbons Whistler Full time

    **You haven't been to Whistler until you've been to Buffalo Bills!** Are you passionate about throwing parties and offering 5* guest experiences? Do you thrive off mountain culture, and get motivated by the community, and building strong connections within it? If you are a driven and motivated rockstar, we are looking for you! **Responsibilities of the...

  • Assistant General Manager

    1 day ago

    Whistler, British Columbia, Canada Gibbons Whistler Full time

    Who We AreAt Gibbons Whistler, we're all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.The OpportunityWe're hiring an...

  • Assistant General Manager

    2 weeks ago

    Whistler, Canada Gibbons Whistler Full time

    **About Gibbons**: **Core Purpose**: Making People Happy **Vision**: To be the most trusted and recommended brand by our team, our guests, and the communities we serve. - Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to...

  • Assistant General Manager

    5 days ago

    Whistler, Canada Gibbons Whistler Full time

    **About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to...

  • Assistant General Manager

    2 weeks ago

    Whistler, British Columbia, Canada Gibbons Whistler Full time

    Who We AreAt Gibbons Whistler, we're all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.The OpportunityWe're hiring an...

  • General Manager

    2 weeks ago

    Whistler, Canada Moe Joe's Nightclub Full time

    **MOE JOE'S** **NIGHTCLUB** **WHISTLER’S HEADQUARTERS FOR GOOD TIMES IS LOOKING FOR THEIR NEXT GENERAL MANAGER!** The General Manager of Moe Joe's is responsible for overseeing all aspects of the club's operations, including staffing, budgeting, marketing, and customer service. The General Manager will work closely with the Gibbons Executive Team to...