Truck Parts Specialist- Afternoons

1 week ago

Kitchener, Canada ALTRUCK INTERNATIONAL Full time

**Altruck International Truck Centres** is currently seeking an experienced and skilled Heavy Duty Truck Parts Representative to join our team at our Kitchener Branch located at **48 Ardelt Avenue.**

**Hours for the position are Monday-Friday (1:00pm-9:00pm).**

As a Heavy Duty Truck Parts Representative, you will be responsible for selling and promoting our heavy-duty truck parts and accessories to customers and will work closely with them to understand their needs and provide them with the best solutions to keep their trucks running smoothly and efficiently. You will be an integral part of our team dedicated to providing top-notch customer service and ensuring the smooth operation of our clients' vehicles.

**Responsibilities**:

- Build and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions
- Develop and execute sales strategies to meet or exceed monthly sales targets
- Conduct vehicle inspections and assess customer needs to identify opportunities to upsell or cross-sell products
- Work closely with internal stakeholders, including sales managers, product experts to ensure seamless customer service
- Manage inventory levels and ensure accurate order fulfillment
- Maintain accurate records of customer interactions, sales data, and product inventory
- Operate Forklift equipment safely and efficiently when handling parts.
- Participate in local trade shows, industry events, and training sessions to stay current with industry trends and expand network
- Collaborate with colleagues to develop marketing materials, promotional campaigns, and trade show displays
- Conduct product demonstrations and training sessions for customers
- Handle customer complaints and concerns in a professional and timely manner
- Maintain a clean, organized, and safe work environment

**Requirements**:

- 3+ years of experience in heavy-duty truck parts sales or related field
- 1-3 years of working experience in an After Sales Service or Parts department
- Experience reading and deciphering parts breakdowns, parts manuals and BOM's
- Experience with CRM Software (Customer Relationship Management)/CDK Systems
- Proven track record of meeting or exceeding sales targets
- Excellent communication, interpersonal, and problem-solving skills
- Experienced in a fast pace environment with an aptitude for time management and multi-tasking
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and Adobe Acrobat
- Ability to lift up to 75 pounds occasionally

**What We Offer**:

- Competitive base wages+ sales incentives
- Comprehensive benefits package (health, dental, vision)
- Ongoing training and development opportunities
- Collaborative work environment with a dynamic team
- Opportunities for career advancement within the company

Thank you for your interest. Only those selected for an interview will be contacted.

Pay: $18.00-$30.00 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Application question(s):

- Are you legally entitled to work in Canada?

**Experience**:

- Heavy Duty Truck Parts Sales: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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