Branch Administrator/receptionist
1 week ago
**Major Responsibilities**:
- Answering phones, filing, mail, Accounts Receivable, Ordering Supplies, Office Equipment Maintenance
- Administering and processing required documentation for reel returns / maintenance
- Reviewing and troubleshooting problems with support of management on daily branch activities including sales, margin dollars, rebates, special pricing, returns, A/R and A/P, warehouse and inventory
- Process customer payments under direction of Head Office A/R department
- Processing daily invoicing
- Processing credits, debits, assisting with freight claims.
- Oversees the correct flow and accuracy of documentation from customer order entry through to invoicing
- Respond to Customer service and Customer complaints.
- Creating/ maintaining spreadsheets.
- Quote Entry and Order Entry as requested
- Preparing Expense Reports.
- Organizing meetings (catering, booking rooms).
- Assisting with Inventory control for promotional incentives.
- Liaising with customers/clients.
- Processing Cash Sales payments
- Back-up Invoicing & exception follow up
- Special Event co-ordination - Anniversary and Birthday acknowledgements (internal and external customers)
- Act as a back up for customer services & sales department
- Other duties as required
**Education & Experience**:
- High School Diploma required, Post secondary education preferred in Administration and/or Business Management
- Attention to detail is critical
- 3-5 years administration experience, sales experience an asset
- Proficient with MS Office (Excel, Outlook, Word, PowerPoint)
- Exceptional organization skills with the ability to effectively multitask
- Experience with ERP system
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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