Proof Cocktail Bar

General Manager

**Proof Cocktail Bar - Calgary**

Proof Cocktail Bar is seeking an experienced, hands-on **General Manager** to lead every aspect of our operation. This role is ideal for a hospitality professional who leads from the floor, values structure and standards, and takes full ownership of both guest experience and business performance.

The General Manager is accountable for upholding the standards set by ownership and fostering a culture where excellence is not only expected, but believed in — by example, training, and consistent execution.

Position Overview
- Full-time, salaried leadership role
- Minimum **45 hours per week**, 5 days on site
- Includes **two closing shifts per week**:

- Reports directly to Ownership

Key Responsibilities Leadership & Culture
- Lead by example on the floor and behind the scenes
- Foster a positive, professional, and accountable workplace culture
- Conduct daily pre-shifts, staff one-on-ones, and annual performance reviews
- Ensure all staff understand and uphold Proof’s service and operational standards

Hiring & Training
- Personally onboard and train **all new hires** before they enter service
- Deliver structured, one-on-one training covering menus, expectations, and systems
- Oversee shadow shifts, performance feedback, and development progression
- Conduct monthly progress check-ins with staff

Scheduling & Labour Management
- Create and post **two-week schedules** with consideration for sales trends, events, stats, and long weekends
- Monitor daily clock-ins/outs via POS to ensure payroll accuracy
- Review and approve weekly labour reports prior to payroll submission
- Ensure labour remains profitable and aligned with business goals

Financial & Profit Control
- Oversee promotions, voids, and discounts through manager-only POS access
- Ensure all voids and promos are tracked with clear reasoning
- Review voids and promos weekly with management team
- Ensure accurate tip distribution per employee agreements

Inventory & Cost Control
- Oversee liquor, wine, beer, and bar inventory in collaboration with Bar Manager and AGM
- Monitor inventory levels and costs weekly
- Review liquor, wine, beer, and food cost reports

Facility & Asset Management
- Conduct **daily walkthroughs** of the venue
- Ensure timely repairs, maintenance, and cleanliness standards
- Oversee execution of daily and weekly cleaning routines

Invoicing & Reporting
- Ensure timely payment of all invoices alongside the Chef
- Track invoices and accounts receivable using internal systems
- Prepare and deliver weekly reports to Ownership and Management Team, including:

- Sales
- Labour
- Inventory
- Cost percentages
- Voids & promos
- Outstanding invoices and ARs
- Upcoming schedules

Management Team Oversight
- Lead and schedule **weekly management meetings** with clear agendas
- Ensure all managers are fulfilling their roles to Proof’s standards
- Cross-train management team members for coverage and continuity

Social Media & Brand Support
- Provide imagery and operational updates to the social media manager
- Communicate upcoming events, promotions, and priorities

Security & Sensitive Information
- Maintain secure records of keys, alarm codes, and safe access
- Ensure all codes are unique and confidential
- Never share GM-level access credentials
- Proven experience as a General Manager or senior hospitality leader
- Strong financial, labour, and inventory management skills
- Confident trainer, communicator, and team builder
- Detail-oriented, organized, and highly accountable
- Passionate about service, cocktails, and hospitality excellence

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$90,000.00 per year

**Benefits**:

- On-site parking
- Paid time off

**Experience**:

- Bar management: 1 year (preferred)

Work Location: In person