Current jobs related to Social Media Representative - Edmonton - West Edmonton Mall
-
Social Media Representative
2 weeks ago
Edmonton, Canada West Edmonton Mall Full timeThe Social Media Representative is responsible for optimizing West Edmonton Mall’s (WEM) digital presence on social media channels through community support via CRM tools, content development, and creating engaging copy. **Primary Responsibilities**: - Attending to all comments, concerns, and customer queries on WEM social media channels and WEM CRM...
-
Social Media Assistant Volunteer
2 weeks ago
Edmonton, Alberta, Canada Catholic Social Services Full timeCatholic Social Service's Gianna Centre program is currently looking for Social Media Assistant Volunteer. The ideal candidate would be available to volunteer 3 hours per week for 6 months or more.The social media volunteer works closely with the Gianna Centre Admin Assistant, Market Coordinator, and Manager to create engaging content for Gianna Centre's...
-
Social Media Assistant Volunteer
2 weeks ago
Edmonton, Canada Catholic Social Services Full timeCatholic Social Service's Gianna Centre program is currently looking for Social Media Assistant Volunteer. The social media volunteer works closely with the Gianna Centre Admin Assistant, Market Coordinator, and Manager to create engaging content for Gianna Centre’s social media presence. **What you can expect**: - Communicate with Gianna staff to...
-
Social Media Specialist
3 days ago
Edmonton, Canada RaVeN Madd Studios Full time**About the Game**:We're developing a horror 4-player co-op game that combines the relentless intensity of _Left 4 Dead_ with the gritty atmosphere of _Call of Duty: World at War Zombies_. Our vision is to build a thriving community of horror gaming enthusiasts who are as passionate about immersive gameplay as they are about engaging online...
-
Social Media Manager
2 weeks ago
Edmonton, Canada West Edmonton Mall Full timeThe Social Media Manager is responsible for leading the Social Media department in representing West Edmonton Mall and Fantasyland Hotel through organic and paid social media channels, involving creating content, analyzing performance metrics and enhancing brand visibility and engagement. Primary Responsibilities: - Leading the Social Media team with...
-
Edmonton, Canada Arum Lily Flower shop Full timeJob Summary: We are seeking a CSR and creative and detail-oriented Social Media Coordinator to join our team. **Responsibilities**: - Build sustainable relationships and trust with customer accounts through open and interactive communication - Meet personal/customer service team sales targets and call handling quotas - Handle customer complaints, provide...
-
Social Media Coordinator
2 weeks ago
Edmonton, Canada West Edmonton Mall Full timeThe Social Media Coordinator is responsible for acting as a key member of the West Edmonton Mall (WEM) Social Media Team through digital content development and social media community engagement in order to increase digital presence. **Primary Responsibilities**: - Acting as a member of the Social Media Team by monitoring and attending to comments,...
-
Social Media Coordinator
1 day ago
Edmonton, Canada West Edmonton Mall Full timeThe Social Media Coordinator is responsible for acting as a key member of the West Edmonton Mall (WEM) Social Media Team through digital content development and social media community engagement in order to increase digital presence. **Primary Responsibilities**: - Acting as a member of the Social Media Team by monitoring and attending to comments,...
-
Social Media Manager
1 week ago
Edmonton, Canada DiveThru Full timeAre you passionate about social media and looking to use your social media skills to normalize mental health? Do you stay on top of all of the different social media trends? Are you interested in diving into a startup environment that understands the importance social media plays in marketing? If you’re still reading, it means you’re the perfect fit!...
-
Social Media Manager
2 weeks ago
Edmonton, Canada The Kitchen Magpie Full time**About Us**: The Kitchen Magpie is a long-standing popular food blog dedicated to sharing delicious recipes, cooking tips, and culinary inspiration from Karlynn Johnston's studio kitchen in Edmonton, Alberta. Three best-selling cookbooks and 16 years of blogging later, it is time to seek out a talented and enthusiastic Social Media Manager to join our team...
Social Media Representative
2 weeks ago
**Key Objective(s)**:
The Social Media Representative is responsible for enhancing West Edmonton Mall’s (WEM) digital presence by engaging with the online community, developing compelling content, and providing exceptional customer support through social media channels and CRM tools.
**Primary Responsibilities**:
- Monitor and respond to guest comments, concerns and inquiries on WEM’s social media platforms and CRM tools in a timely and professional manner.
- Collaborate with fellow Social Media Representatives, the Social Media Coordinator, and the Social Content Specialist to achieve WEM’s social media goals.
- Assist in content creation and real-time posting across social media platforms, including Instagram, Facebook, X (Twitter), TikTok, LinkedIn, YouTube, as well as any potential new media platforms.
- Write engaging, on-brand copy that connects with WEM’s target audience while ensuring all content is proofread for grammatical, punctuation, and spelling accuracy.
- Review social media posts for accuracy and brand alignment, removing any inappropriate content in accordance with WEM’s digital guidelines.
- Monitor conversations using CRM tools, compile guest feedback.
- Maintain a strong knowledge of WEM’s products and services to provide accurate information to guests.
- Attending WEM events to create and share live social media content.
- Stay up to date on social media trends, innovations, and best practices to help improve WEM’s digital presence.
**Desired Qualifications**:
- Degree or certificate in Marketing, Communications, Public Relations, or a related discipline is an asset.
- In-depth knowledge of social media channels including Facebook, Instagram, X (Twitter), LinkedIn, TikTok, and YouTube.
- Experience using social media management and content creation tools such as Sprout Social, Canva, Kipsu, Later, Asana and more.
- Excellent multi-tasking, organizational and critical thinking skills with the ability to work in a fast-paced evolving environment.
- Strong customer service and written communication skills.
- Self-motivated and resourceful, with the ability to problem solve guest inquiries effectively.
**Terms of employment**:
- These are full-time and part-time positions that requires flexible availability on weekends (Friday through Sunday) and afternoons/evenings during the weekdays.
- Must be able to pass a basic security clearance.
**Job Types**: Full-time, Part-time
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
