Shop Foreman

2 weeks ago

Mississauga, Canada 401 Dixie Kia Full time

**WANT TO WORK for one of Canada’s Best Managed Companies?**

**401 Dixie KI**A is currently recruiting a **Shop Foreman** to assist in the leadership of the busy Service team, including Licensed 310S Technicians and Apprentices in pursuit of their 310S.

**ABOUT US**

Dilawri Group of Companies represents 77 dealerships nationwide with 20 dealerships in Ontario Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.
- Have your 310S Journeyman's license
- Have experience as Shop Foreman in a dealership environment
- Enjoy and appreciate the exceptional and popular KIA brand

**Responsibilities**:

- Maximize shop efficiency, productivity and quality control
- Spot-check quality control with special emphasis on Customer Service Satisfaction vehicles
- Road test vehicles with customers to determine specific concerns whenever the need arises
- Investigate all comeback vehicles and verify that the concerns are resolved
- Assist in the diagnosis and repair of vehicle problems as required
- Maintain contact with the manufacturer Technical Department to resolve any technical issues, as required
- Assist in work distribution according to customer promise times and technician skill level
- Promote customer satisfaction for a positive effect on CSI scores at all times
- Maintain communications with the Service Manager and Service Advisors at all times
- Supervise apprentice training and evaluate progress accordingly

**Qualifications**:

- Ideally, ten (10) years in Dealership and/or after-market setting
- Experience in diagnostics and repairs with import vehicle makes
- strong product knowledge
- strong aptitude of technical/mechanical repairs
- Good time management skills
- Strong attention to detail
- General Service Department in a dealership is required for this role
- Valid Ontario Driver's License with a clean driving record

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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