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Event Supervisor

3 weeks ago

London, Canada The London Club Full time

**JOB SUMMARY (ESSENTIAL FUNCTIONS)**

Manage the service of members and guest events and dining. Supervise service staff. Greet and seat member and event organizers. Maintain order and cleanliness. Assure that member satisfaction standards are consistently attained while maintaining appropriate staffing levels.Receives and greets members and guests using their surname.

**JOB SUMMARY (ADDITIONAL RESPONSIBILITIES)**
- Performs and delegates assigned side work.
- Coordinates food service between kitchen and service staff.
- Inspects service rooms to ensure proper maintenance, cleanliness, and safety.
- Resolves member and guest complaints.
- Advises manager of any complaints as soon as they occur.
- May serve as Club’s opening or closing manager.
- Enforces established rules, regulations, and policies.
- Provides immediate attention to all members and guests upon seating.
- Distributes food and wine menus, answers questions about offerings.
- Takes members’ and guests’ orders; suggestively sells food and beverage items, if appropriate.
- Quality checks all food items with members and guests.
- Removes solid dishes.
- Presents menus, suggests, and serves dessert, coffee and after dinner drinks if required.
- Keeps tables, rooms and bus station areas clean.
- Performs clean-up and closing duties as assigned by the manager.
- Attends pre-meal meetings.
- Thanks members and guests; invites them to return.
- Assures that provincial law and club policies and procedures for the service of alcoholic beverages are consistently followed.
- Lead by example, mentor and train staff
- Manage labour levels on daily and weekly basis.
- Advanced knowledge of food and beverage services.
- Organize and maintain alcohol storage.
- Ensure all orders are put away daily.
- Performs other appropriate assignments and projects as required by the restaurant manager.

**Job Types**: Full-time, Part-time

**Benefits**:

- Company events
- Discounted or free food

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Work Location: In person