Assistant Transportation Manager

The Assistant Transportation Manager is responsible for the day-to-day transportation activities for Domain Logistics. They will support above policies and procedures, will be responsible for all transportation related administrative functions for the site. They will serve as a company representative on regulatory issues and carries out supervisory responsibilities in accordance with company’s policies and applicable laws.

**JOB SCOPE / RESPONSIBILITIES**
- Daily overseeing and volume planning of Outbound delivery schedules including knowledge of retail deliveries requirements and possible challenges while ensuring the best customer experience.
- Outbound planning and building of schedules utilizing in house systems (Manhattan Scale and TMS)
- Inbound and Backhaul understanding, planning and support
- Understanding of all aspects of the online Inbound appointment booking system (Data Docks)
- Daily communication with carriers to assist in transport related issues and communicate directly with other key stakeholders if required. (E-com and Wholesale)
- Plan and lead meetings with both internal and external teams
- Provide operations information flow and recommend strategic plans and reviews; prepare and complete action plans; implement production schedules, and customer-service standards; resolve problems; complete audits; and identify trends.
- Communicates customer issues with operations team and devises ways of improving the customer experience, including resolving problems and complaints. (Internal and external)
- Works closely with Transportation Manager and Domain Management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
- Communicates all operating policies and/or issues at department meetings.
- Maintains training and development of assigned staff in accordance with Domain policies and procedures.
- Communicate job expectations, including monitoring, appraising, and reviewing job contributions.
- Develop individuals for future advancement.
- Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with all legal regulations.
- Support and involvement client and all related partners to improve business process or opportunities.
- Ability to communicate effectively, which requires excellent verbal and written communication skills and the ability to establish a personal positive rapport with both internal and external teams
- Exhibit a sense of urgency and focus on results

**EDUCATION/EXPERIENCE**
- Owns value stream to meet customer demands and expectations regardless of functional and department boundaries
- Strong interpersonal and communication skills
- Ability to creatively solve problems in a fast-paced environment
- Sound organizational skills with the capacity to prioritize and multi-task to ensure deadlines are met with an accurate work product
- Previous work experience in a supply chain environment with a good working knowledge of different transportation routing systems and government regulations required.
- Inbound planning and backhaul experience an asset.
- Previous experience in a supervisory / Management role an asset.
- Excellent knowledge of Microsoft Office, specifically Excel, with the ability to import and extract data from a variety of systems.
- Communication proficiency, written and oral.
- Completion of secondary school or college diploma or equivalent work experience is preferred.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code; Domain Logistics will provide reasonable accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require.

**Salary**: $65,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Warehouse distribution: 3 years (preferred)
- Supervising: 2 years (required)
- Supply chain: 3 years (required)
- transportation: 2 years (preferred)